The Science of Successful Organizational Change

How Leaders Set Strategy, Change Behavior, and Create an Agile Culture


Author: Paul Gibbons

Publisher: FT Press

ISBN: 0133994821

Category: Business & Economics

Page: 320

View: 767

Every leader understands the burning need for change–and every leader knows how risky it is, and how often it fails. To make organizational change work, you need to base it on science, not intuition. Despite hundreds of books on change, failure rates remain sky high. Are there deep flaws in the guidance change leaders are given? While eschewing the pat answers, linear models, and change recipes offered elsewhere, Paul Gibbons offers the first blueprint for change that fully reflects the newest advances in mindfulness, behavioral economics, the psychology of risk-taking, neuroscience, mindfulness, and complexity theory. Change management, ostensibly the craft of making change happen, is rife with myth, pseudoscience, and flawed ideas from pop psychology. In Gibbons’ view, change management should be “euthanized” and replaced with change agile businesses, with change leaders at every level. To achieve that, business education and leadership training in organizations needs to become more accountable for real results, not just participant satisfaction (the “edutainment” culture). Twenty-first century change leaders need to focus less on project results, more on creating agile cultures and businesses full of staff who have “get to” rather than “have to” attitudes. To do that, change leaders will have to leave behind the old paradigm of “carrots and sticks,” both of which destroy engagement. “New analytics” offer more data-driven approaches to decision making, but present a host of people challenges—where petabyte information flows meet traditional decision-making structures. These approaches will have to be complemented with “leading with science”—that is, using evidence-based management to inform strategy and policy decisions. In The Science of Successful Organizational Change , you'll learn: How the VUCA (Volatile, Uncertain, Complex, and Ambiguous) world affects the scale and pace of change in today’s businesses How understanding of flaws in human decision-making can help leaders guide their teams toward wiser strategic decisions when the stakes are largest—including “when to trust your guy and when to trust a model” and “when all of us are smarter than one of us” How new advances in neuroscience have altered best practices in influencing colleagues; negotiating with partners; engaging followers' hearts, minds, and behaviors; and managing resistance How leading organizations are making use of the science of mindfulness to create agile learners and agile cultures How new ideas from analytics, forecasting, and risk are humbling those who thought they knew the future–and how the human side of analytics and the psychology of risk are paradoxically more important in this technologically enabled world What complexity theory means for decision-making in the context of your own business How to create resilient and agile business cultures and anti-fragile, dynamic business structures To link science with your "on-the-ground" reality, Gibbons tells “warts and all” stories from his twenty-plus years consulting to top teams and at the largest businesses in the world. You'll find case studies from well-known companies like IBM and Shell and CEO interviews from Nokia and Barclays Bank.

Handbook of Cultural Psychology, Second Edition


Author: Dov Cohen,Shinobu Kitayama

Publisher: Guilford Publications

ISBN: 1462536239

Category: Medical

Page: 930

View: 3591

Now completely revised (over 90% new), this handbook offers the authoritative presentation of theories, methods, and applications in the dynamic field of cultural psychology. Leading authorities review state-of-the-art empirical research on how culture affects nearly every aspect of human functioning. The volume examines how topics fundamental to psychology--such as cognition, emotion, motivation, development, and mental health--are influenced by cultural meanings and practices. It also addresses the psychological and evolutionary underpinnings of cultural stability and change. The second edition reflects important advances in cultural neuroscience and an increasing emphasis on application, among many other changes. New to This Edition: *Most chapters are new, reflecting nearly a decade of theoretical and methodological developments. *Cutting-edge perspectives on culture and biology, including innovative neuroscientific and biopsychological research. *Section on economic behavior, with new topics including money, negotiation, consumer behavior, and innovation. *Section on the expansion of cultural approaches into religion, social class, subcultures, and race. *Reflects the growth of real-world applications in such areas as cultural learning and adjustment, health and well-being, and terrorism.

Navigating the Labyrinth

An Executive Guide to Data Management


Author: Laura Sebastian-Coleman

Publisher: Technics Publications

ISBN: 1634623770

Category: Computers

Page: 208

View: 6710

An Executive Guide to Data Management

Conflict Management for Managers

Resolving Workplace, Client, and Policy Disputes


Author: Susan S. Raines

Publisher: Rowman & Littlefield Publishers

ISBN: 1538119943

Category: Family & Relationships

Page: 432

View: 3709

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building exercises to help you lead effective meetings, build strong teams, conduct performance appraisals that motivate team members, coach employees and other managers through difficult times, and craft a positive brand image for both your organization and your own career. The text is divided into three sections: Conflict Management & Collaboration basics, including assessments designed to rate your current skills and set goals for growth; Strategies for preventing conflicts inside your work teams and organizations, including tips for giving feedback, motivating team members, and creating positive organizational cultures; and Processes and skills for enhancing relationships with external stakeholders such as customers, vendors, and regulators. Thoroughly updated, this new edition incorporates a greater number of skill-building exercises, discussion questions, and goal-setting suggestions to allow for the active transition of these skills from the printed page into your daily work life.

Unlock Behavior, Unleash Profits: Developing Leadership Behavior That Drives Profitability in Your Organization


Author: Leslie Wilk Braksick

Publisher: McGraw Hill Professional

ISBN: 0071510710

Category: Business & Economics

Page: 320

View: 4560

This book gives away tools and methods used by the largest behaviorally based management consulting firm in the world-CLG ( It is filled with client stories, case studies, testimonials, and-most importantly-the secrets to what has led to personal and organizational transformations in blue-chip companies: Behavioral Science applied to business. Why is being a leader more challenging now than ever before? Our world has never had greater threats, nor greater opportunities. So many of them come down to people...relationships...behavior. It is up to you to engage the hearts and minds of your people-and to unleash discretionary performance through the systematic use of Behavioral Science. Nothing changes until behaviors change. It's about your success If you are a leader with an agenda for change, this is the book for you. It's not enough to have brilliant strategies, efficient processes, and agile people. Dr. Braksick shows how to make these ingredients work together so you can transform your organization's performance. Using the clear guidance in this book, you can identify the behaviors needed in your organization to consistently produce desired results. You will learn how to arrange the work environment to encourage those behaviors up and down the organization. And you will learn how to change your own leadership behaviors to make things happen while engaging people's hearts and minds. Refreshing candor Dr. Braksick helps leaders tackle their toughest business challenges, using the science of human behavior, backed by more than 80 years of research. In her unique, engaging way, Dr. Braksick makes Behavioral Science accessible to leaders, translating it into usable tools you can apply immediately.Her directness, caring, and passion for improving performance and organizations is inspiring. Be the leader for others that you seek other leaders to be for you Make a difference through your words and actions-as these are your most powerful gifts. This book gives you the simple formula for unlocking success in yourself and in others.

Agile Innovation

The Revolutionary Approach to Accelerate Success, Inspire Engagement, and Ignite Creativity


Author: Langdon Morris,Moses Ma,Po Chi Wu

Publisher: John Wiley & Sons

ISBN: 111895422X

Category: Business & Economics

Page: 400

View: 6615

Find your company's unique innovation style, and nurture it intoa powerful competitive advantage Praised by business leaders worldwide, AgileInnovation is the authoritative guide to survival andsuccess in today's "innovate-or-die" business world. Thisrevolutionary approach combines the best of Agile with the world'sleading methods of Innovation to present a crisp, articulate, andproven system for developing the breakthrough capabilities everyorganization must master to thrive today and tomorrow. You already know that effective innovation doesn't happen byaccident—it is achieved by careful design. Agile Innovationaddresses the three critical drivers of innovation success:accelerating the innovation process; reducing the risks inherent ininnovation; and engaging your entire organization and your broaderecosystem in the innovation effort. The key frameworks described here build on the proven success ofAgile to provide a comprehensive and customizable Innovation MasterPlan approach to sustained innovation improvement in the fivecritical performance areas: strategy, portfolio, process, cultureand infrastructure. Major topics include: the power of Agile in the innovationprocess, how to overcome innovation risk, the best tools to evokeengagement and collaboration, branding as an integral element ofinnovation, and the best leadership skills and practices thatcreate the special environment that enables transformative growth.Readers will learn specifically how to create better ideas, developthem more efficiently, and work together more profitably andeffectively to achieve breakthroughs. The insights offered in this book are highlighted in 11 detailedcase studies illustrating the world's best innovation practices atWells Fargo, Nike, Volvo, Netflix, Southwest Airlines, NASA,TheNew York Times, and others, in dozens of specific businessexamples, in two dozen powerful and unique techniques and methods,and a full set of implementation guidelines to put these insightsinto practice. Key Insights: Understand how to implement the many ways that innovationefforts can be accelerated to achieve even greater competitiveadvantage Learn to create a culture of innovation, greater engagement,and rich collaboration throughout your organization Discover how to reduce risk and accelerate learning Implement your own unique plan to enhance collaborativeinnovation, from leadership through operations Integrate key agility principles into your strategic planningdecisions for sustained improvement Explore dramatic new approaches to open innovation thatoptimize large scale innovation Apply the latest and best technology tools to enhanceinnovation, reduce risk, and promote broad participation. This is a must read book, a practical guide for fostering aculture of innovation, nurturing creativity, and efficientlydeveloping the ideas that drive strategic growth. And since innovation is not imitation, you know that copying theideas and strategies of other successful organizations will notproduce the desired outcomes. Hence, all leaders must develop theirown way of innovating and nurture the right style of collaboratingfor their own organization. This book will guide you to find yourown unique pathways to success. Blaze your own trail to the high levels of innovativeness andorganizational agility by learning from the expert guidance andpractical, actionable advice offered throughout this importantbook.

The Human Change Management Body of Knowledge (HCMBOK)


Author: Vicente Goncalves,Carla Campos

Publisher: CRC Press

ISBN: 1351032801

Category: Business & Economics

Page: 204

View: 9281

"I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market, it is a topic that must be made known. The book should be in the library of all project and change managers."— Paul Dinsmore, PMI Fellow "Every manager should integrate HCMBOK® practices into their project management methodology in order to fully develop their work. This book addresses a simple and practical way that the critical component in organizational change management can be applied to projects of all kinds: the human factor."— Bruno Machado, Director, Project Management Office, Grupo Anima Educação "We live in a time of change, speed, and an avalanche of information. It is still very difficult for most companies to change their organizational culture efficiently. This book makes us reflect upon the crucial element in any change, and which most managers do not place in the foreground—the people." — Joyce Meyer, CEO, iDigo "In today's constantly changing world, the Project Manager must have sensitivity to how people react to change. Knowing a method that provides a structured way to take care of the human aspect is a key factor in the success of any project! HCMBOK® offers a simple and practical approach to managing change, which can be easily incorporated into the project management routine, providing amazing results."— Pedro Augusto Cardoso da Silva, Engineering Director, METRÔRIO This reference starts by presenting the concept of change management, its players, strategies, and applicable models. In the second part, the book covers the set of good practices, methodology, and tools known as the HCMBOK®— Human Change Management Body of Knowledge. The third part introduces the concept of the Change Management Office (CMO) and its relation to the strategic planning of an organization. The book concludes with the competencies essential for a change manager, an approach to agile methodologies, and a model for managing cultural change.