Search results for: open-services-innovation

Open Services Innovation

Author : Henry Chesbrough
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The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group

Open Innovation Results

Author : Henry Chesbrough
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To get real results from innovation, businesses must open up their innovation process and finish more of what they start. This book offers the latest theory and evidence from innovation processes, and discusses how they can, and must, connect to the organization as a whole in order to have real long-term value.

Managing Open Service Innovation

Author : Anne-laure Mention
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For the last fifteen years, open innovation has been one of the hottest topics in innovation management research. Digitalisation of the open innovation process has also emerged as a concept of high organisational value. The potential benefits of this concept and how firms organise, or should organise, in order to realize these benefits have been addressed in numerous empirical studies published in scientific journals as well as books. Responding to the need for further conceptual and empirical research on open innovation in services, this book reveals if and how service providers in different service sub-sectors have implemented the concept of open innovation. Based on rich empirical data, the book discusses the benefits and drawbacks, the processes, the characteristics and the management practices of open innovation in private as well as public service organizations.Through a series of empirical case studies focusing on the open innovation practices of different public and private service organizations, this book contributes to deepening our understanding of how the concept of open innovation has been implemented in services, and what challenges, achievements and benefits that are associated with the implementation of open innovation concepts in this sector. These insights it provides can assist managers of both private and public service providers to confidently implement open innovation in an efficient manner in their organizations.

Open Services Innovation

Author : Henry Chesbrough
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The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group

Service Innovation

Author : Marja Toivonen
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This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

Open Innovation

Author : Anne-Laure Mention
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Stakeholder Integration in Service Innovation

Author : Julia M. Jonas
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Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’ complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.

Capabilities for Data Driven Service Innovation

Author : Martin Schymanietz
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Martin Schymanietz explores dynamic capabilities that help organizations to cope with the challenges and chances of the utilization of data for service provision. Data-driven service innovation provides a fruitful pathway for organizations to extend their current offerings, deepen customer relationships and increase revenues. He examines the nature of data-driven service innovation, accompanied challenges and identifies relevant actors and their roles on an individual level. This approach helps organizations to develop dynamic capabilities based on individual actors that in sum shape the whole organization.

Open Innovation And Knowledge Management In Small And Medium Enterprises

Author : Durst Susanne
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Open Innovation in the Financial Services

Author : Daniel Fasnacht
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Open innovation means gathering new ideas from sources beyond organizational boundaries. It occurs when solutions to address clients’ needs are developed in collaboration and the resulting products and services are distributed through a flexible network of partners. Daniel Fasnacht’s book, the first of its kind, discusses open business models in the context of the financial services industry. He elaborates the drivers for strategic change such as increasingly sophisticated clients or demanding shareholders among other trends, including the recent global financial crisis, and explains why the transition from a closed model of operation to open innovation is vital. Various case studies illustrate how to integrate the client into the firm's innovation process and emphasize the importance of smart client segmentation and a holistic advisory model to serve clients around the globe. Leaders must develop a set of new management practices to be able to invest in multiple strategic directions. They are responsible for giving clients a remarkable experience and for creating social relationship capital based upon an open innovation culture. Open Innovation in the Financial Services provides a much-needed framework for helping to understand industry dynamics in banking and to make the most of organizational energy by using open innovation to sustain profitable growth. The book comes at the right time and offers a new mindset for business – not only for expansion strategies in general, but especially during turbulent times.

Transcultural Marketing for Incremental and Radical Innovation

Author : Christiansen, Bryan
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As technology continues to drive innovation and impact societies across multiple national boundaries and cultures, new approaches towards marketing products must be created and implemented to be successful in an era of hypercompetition. Transcultural Marketing for Incremental & Radical Innovation provides in depth discussion on tactics for improving existing products while inventing completely new products and product categories. This publication will prove to be helpful for scholars, practitioners, and university students who wish to better understand the importance of marketing products and services across different cultures and multiple languages.

Exploring Service Science

Author : Gerhard Satzger
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Open Innovation Research Management and Practice

Author : Joe Tidd
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The concept of open innovation has become increasingly popular in the management and policy literature on technology and innovation. However, despite the large volume of empirical work, many of the prescriptions being proposed are fairly general and not specific to particular contexts and contingencies. The proponents of open innovation are universally positive but research suggests that the specific mechanisms and outcomes of open innovation models are very sensitive to context and contingency. This is not surprising because the open or closed nature of innovation is historically contingent and does not entail a simple shift from closed to open as often suggested in the literature. Research has shown that patterns of innovation differ fundamentally by sector, firm and strategy. Therefore, there is a need to examine the mechanisms that help to generate successful open innovation. In this book, the authors contribute to a shift in the debate from potentially misleading general prescriptions, and provide conceptual and empirical insights into the precise mechanisms and potential limitations of open innovation research and management practice. Contents:Introduction: Why We Need a Tighter Theory and More Critical Research on Open Innovation (Joe Tidd)Taxonomies and Modes:Different Modes of Open Innovation: A Theoretical Framework and an Empirical Study (Valentina Lazzarotti and Raffaella Manzini)Advancing a Typology of Open Innovation (S C Ellis, Peter T Gianiodis and E Secchi)How to Balance Open and Closed Innovation: Strategy and Culture as Influencing Factors (Ellen Enkel and Karoline Bader)Context and Contingencies:The Role of Open Innovation in Dynamic Environments (Fiona Schweitzer, Kurt Gaubinger and Oliver Gassmann)A Conceptual Model of Open Innovation for New Product Development Projects: Towards a Contingency Theory (Hanna Bahemia and Brian Squire)Open Service Innovation: The Influence of Project Novelty (Joe Tidd and Kuo-Nan Hsieh)Exploring the Use of Open Innovation in Processes, Products and Services (Amy Huang and John Rice)Managing Open Innovation in Multinational Enterprises: Combining Open Innovation and R&D Globalization Literature (Wim Vanhaverbeke, Jingshu Du and Maximilian von Zedtwitz)Sector and Industry Studies:Measuring the Impact of Inbound Open Innovation Practices on Performance in Services (Anne-Laure Mention and Anna-Leena Asikainen)Generativity and Innovation in Smartphone Ecosystems (Björn Remneland-Wikhamn, Jan Ljungberg, Magnus Bergquist and Jonas Kuschel)Toward a Dynamic Perspective on Open Innovation: A Longitudinal Assessment of the Adoption of Internal and External Innovation Strategies in the Netherlands (Tom Poot, Dries Faems and Wim Vanhaverbeke)Investigating Inter-Industry Differences in the Implementation of Open Innovation (Tommaso Buganza, Davide Chiaroni, Gabriele Colombo and Federico Frattini)Limitations and Constraints of Open Innovation:Open Innovation: Old Ideas in a Fancy Tuxedo Remedy a False Dichotomy (Paul Trott and Dap Hartmann)Not for Everybody: Why Some Organisations Benefit More from Open Innovation than Others (Torsten Oliver Salge, Thomas Marc Bohné, Tomas Farchi and Erk Peter Piening)Positive and Negative Dynamics of Open Innovation (Michael M Hopkins, Joe Tidd and Paul Nightingale) Readership: Graduate students, researchers and practitioners in the field of open innovation and management. Key Features:This book challenges the claims that open innovation represents a universal good practiceThis book provides vital insights into the mechanics of open innovation and its potential limitationsKeywords:Innovation;Open Innovation;Technology Management;Product DevelopmentReviews: "In sum, this interesting book illustrates that the simple dichotomy between open and closed approaches for innovation is not realistic, and that there are pitfalls to open innovation. This book can certainly be useful to managers trying to keep up with the fast changing environment and with the current challenges of innovation, but is more useful to academic scholars." Paulo Figueiredo

New Frontiers in Open Innovation

Author : Henry Chesbrough
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Companies have to innovate to stay competitive, and they have to collaborate with other organizations to innovate effectively. Although the benefits of "open innovation" have been described in detail before, underlying mechanisms how companies can be successful open innovators have not be understood well. A growing community of innovation management researchers started to develop different frameworks to understand open innovation in a more systematic way. This book provides a thorough examination of research conducted to date on open innovation, as well as a comprehensive overview of what will be the most important, most promising and most relevant research topics in this area during the next decade. "Open Innovation: Researching a new paradigm" (OUP 2006) was the first initiative to bring open innovation closer to the academic community. Open innovation research has since then been growing in an exponential way and research has evolved in different and unexpected directions. As the research field is growing, it becomes increasingly difficult for young (and even experienced scholars) to keep an overview of the most important trends in open innovation research, of the research topics that are most promising for the coming years, and of the most interesting management challenges that are emerging in organizations practicing open innovation. In the spirit of an open approach to innovation, the editors have engaged other scholars and practitioners to contribute some of their interesting insights in this book.Companies have to innovate to stay competitive, and they have to collaborate with other organizations to innovate effectively. Although the benefits of "open innovation" have been described in detail before, mechanisms underlying how companies can be successful "open innovators" have not be understood well. A growing community of innovation management researchers started to develop different frameworks to understand open innovation in a more systematic way.

Innovation Renaissance

Author : John E. Ettlie
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Innovation is not easy. Understanding the liability of newness but the potential for greatness is the central theme of this work. Innovation Renaissance explores and debunks the myths that have arisen from the proliferation of misleading and often confusing popular press treatments of creativity and innovation. Examples include the notion that successful entrepreneurs are winners because they are innovative—whereas creativity and business start-up acumen are not the same, and are rarely paired—or the idea of disruptive technology, which has now become the buzzword equivalent to radical new technology products or services, despite the fact that new technologies tend to offer simple, limited-capability products or services to satisfy overlooked customer demand. The popularity of open innovation has spawned assumptions, like the idea that crowdsourcing will increase the number of truly new ideas—but in fact the more novel these ideas, the less likely they are to be adopted by incumbent firms because they are less familiar. Starting by defining innovation and the theories that have arisen surrounding it, Ettlie considers individual creativity and innovativeness, radical innovation, new products, new services, process innovation, and information technology. There is special emphasis on neglected topics such as the dark side of the innovation process—the unintended consequences of new ventures. Finally, the last chapter of the book summarizes a prescriptive model of the innovation process and attempts to answer the question: what causes innovation? Three major constructs are explored: leadership, enhancing capabilities and integration. This informative and unique text is designed as a resource for postgraduate students, academics, and professionals deeply committed to understanding and working through the innovation process. The book includes an introduction to the subject before moving on to an in-depth study of emerging evidence and topics in the field.

Researching Open Innovation In Smes

Author : Wim Vanhaverbeke
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The concept of open innovation (OI) has become a very popular topic during the last decade, with increasing number of SMEs embracing OI practices to gain competitive advantage. This edited volume is a timely opportunity to gather research on OI in SMEs, to investigate how OI is managed and implemented to determine the peculiarities compared to OI management in large companies, and to specify the consequences for future OI research.The book offers insights into the following topics: The state of the art on open innovation in SMEs; adopting open innovation in SMEs; interorganizational networks and innovation ecosystems; sectoral patterns of open innovation in SMEs; and measuring, evaluating and stimulating open innovation in SMEs.

Open Digital Innovation

Author : Anders Hjalmarsson
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This book explores how novel digital services, including e-services, digital platforms and mobile apps, are increasingly being innovated through open processes. It investigates how and why organizations invite external developers to participate in their innovation, often catalyzed by contests and the provision of open data, with the aim of designing digital services that go beyond the capability of the organizations themselves. Taking a contest driven approach to innovation, the book provides an accessible yet comprehensive introduction to the area of open digital innovation. It offers an analysis of key scientific principles underlying open innovation and based on these provides practical tools for improving the digital innovation process. Furthermore, the book introduces instruments for managing innovation contests, in particular for overcoming innovation barriers and for harnessing the power of motivating factors. It serves as a text for graduate and undergraduate courses in digital innovation and entrepreneurship, but is also a valuable resource for managers as well as policy makers in the field of open digital innovation.

Open Innovation in Firms and Public Administrations Technologies for Value Creation

Author : de Pablos Heredero, Carmen
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Economic globalization and the application of information and communication technologies have offered firms the opportunity to develop and distribute new knowledge. Open Innovation in Firms and Public Administrations: Technologies for Value Creation analyzes open innovation in a global context and proposes business models and institutional actors that promote the development of open innovation in firms, institutions, and public administrations worldwide. This book provides insights and supports executives concerned with the management of open innovation and organizational development in different types of open innovation communities and environments.

Perspectives on Supplier Innovation

Author : Alexander Brem
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Hardly anybody outside a company knows its products and processes better than its suppliers. Research confirms that intensive integration of suppliers in the value creation process positively influences the success of the company, particularly in highly competitive industries. This is a result of the progressing reduction in the depth of value creation of manufacturers and the increasing transfer of know-how towards suppliers. In multilevel business-to-business relationships, suppliers often have the best or the only access and comprehensive knowledge about the end users. Therefore, suppliers determine the scope of possible innovations, which most companies do not actively use. This unique volume provides a comprehensive overview of theories, concepts and especially empirical results on open innovation and the integration of suppliers. For this, authors from all over the world present their latest research results offering fascinating insights into collaborative approaches with suppliers. Contents:Introduction (Alexander Brem and Joe Tidd)Theories and Concepts:Advancing a Typology of Open Innovation (Peter Gianiodis, Scott C Ellis and Enrico Secchi)Open Innovation and the Integration of Suppliers — Literature Review and Discussion on Supplier Innovation (Alexander Brem and Gerd Schuster)Managing Open Innovation in New Product Development Projects: A Contingent Perspective (Hanna Bahemia and Brian Squire)Collaborative Product Development for Competing Suppliers (S Sinan Erzurumlu)Empirical Findings Based on Quantitative Research:Supplier Innovativeness and Supplier Pricing: The Role of Preferred-Customer Status (Holger Schiele, Jasper Veldman and Lisa Hüttinger)The Effect of Trade Policy Regimes on Firms' Learning From Suppliers How to Innovate (Jahan Ara Peerally and John Cantwell)The Relation Between Internal and External Open Innovation: A Study of Firms Located in the Goomi and Banwol-Sihwa Clusters in South Korea (Joseph Yun Jin-Hyo and Avvari V Mohan)Collaborative Approach Within the Open Innovation Framework: Russian Companies (Daria Podmetina, Maria Smirnova, Juha Väätänen and Marko Torkkeli)Rigidities Considered: Supplier Strategies for Integrated Innovation (Thorsten Teichert and Ricarda B Bouncken)Supplier Involvement in Customer New Product Development: New Insights From the Supplier's Perspective (Irina Tiemann, Nathalie Sick and Jens Leker)Insights From Case Study Research:Knowledge and Intellectual Property Management in Customer–Supplier Relations (Jaakko Paasi, Tuija Rantala, Katri Valkokari and Nari Lee)Procurement Procedures for Supplier Integration and Open Innovation in Process Development Projects (Per Erik Eriksson and David Rönnberg Sjödin)Organising Innovation Processes With Suppliers (Tina B Aune and Espen Gressetvold)Managing the Fuzzy Front End: Intra-Firm Versus Inter-Firm Networks (Jacob Høj Jørgensen, Erik Stavnsager Rasmussen, René Chester Goduscheit Bergenholtz and Carsten Bergenholtz)How New Product Development Service Suppliers Exchange Knowledge in Open Innovation Processes (Gabriele Colombo, Claudio Dell'Era and Federico Frattini)Managing Offshore Development: A Cultural Perspective (Petra Edoff, Christer Norström and Ylva Wretås)Wearing Different Hats: How Absorptive Capacity Differs in Open Innovation (Lance Newey)Generativity in Open Innovation Ecosystems: The iPhone and Android (Björn Remneland-Wikhamn, Jan Ljungberg, Magnus Bergquist and Jonas Kuschel)Crossing Horizons: Leveraging a Cross-Industry Innovation Search in the Front-End of the Innovation Process (Sabine Brunswicker and Ulrich Hutschek)Summary and Future Directions (Joe Tidd and Alexander Brem) Readership: Students and researchers who are interested in technology and innovation management. Keywords:Technology Management;Innovation Management;Innovation Process;Open Innovation;Supplier;Supply ChainKey Features:Includes latest research from leading academics in the fieldDiscusses all relevant aspects of supplier innovationProvides international approach with contribution from all over the worldReviews: “The diversity of topics and research approaches used in the papers is a key strength of the book. In most cases the methodology is well discussed to allow the researcher to replicate the research process…” Gregory J Bush Journal of Business-to-Business Marketing, 2014

Cross Industry Innovation Processes

Author : Tobias Hahn
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Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation projects. The findings also pay attention to characteristics in cross-industry collaboration, organizational preconditions and strategic deliberations and postulate propositions for present theoretical innovation process models.