Search results for: marketing-in-a-digital-world

Email Marketing in a Digital World

Author : Richard C. Hanna
File Size : 61.37 MB
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This book will examine how organizations can optimize their use of email marketing. We will first briefly describe the history of email marketing and then discuss current best (and worst) practices. This is followed by an explanation of the evolving psychology of email and how peoples' interactions with emails vary in meaningful ways across devices and contexts (e.g., mobile apps versus desktop computer; workplace versus marketplace). Building on this foundation and drawing on our unique expertise, we introduce three ways in which all organizations can improve their email strategies: 1) improving and moving beyond A/B and MV testing of email content, 2) integrating email and social media efforts, and 3) designing and aligning CRM and other sources of customer data for greater email marketing impact. This book is intended for anyone interested in learning more about email and digital marketing, whether a student or professor in business programs or practicing business executives in digital marketing. In addition to providing new content knowledge, each chapter will end with an application of key metrics needed to better understand and evaluate a firm's email marketing strategy. The overall goal is to help marketing managers' get more out of a critical marketing tool.

Marketing in a Digital World

Author : Aric Rindfleisch
File Size : 68.43 MB
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Marketing in a Digital World consists of nine essays on how the digital revolution has affected marketing theory and practice. Leading marketing scholars, including several editors of premier academic journals, provide fresh insights for both scholars and managers seeking to enhance their understanding of marketing in a digital world.

Marketing in the Digital World

Author : Avinash Kapoor
File Size : 53.64 MB
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The author explores and analyzes the digital and social media dynamics for virtual world, including the mechanism involved in bringing targeted traffic and increasing brand awareness in the real-time programmatic and algorithmic world of communication, where the new digital world is progressively being propelled by the blockchain-enabled social media platforms. The intelligent corporates are becoming data-driven and AI-powered enterprises to compete, differentiate, and successfully reach consumers. This book develops a critical understanding of the digital marketing landscape. The author explores and examines the various aspects of digital marketing process and their implications. It takes an in-depth look at what firms can do to pioneer and successfully execute the digital marketing innovations in a mobile-synchronized and mobile-optimized world for building and sustaining the online customer relationship and loyalty. The author explores and analyzes the digital and social media dynamics for virtual world, including the mechanism involved in bringing targeted traffic and increasing brand awareness in the real-time programmatic and algorithmic world of communication, where the new digital world is progressively being propelled by the blockchain-enabled social media platforms. In this connected world, the consumers are connected with portals of interactive multi-smart shared interfaces. Kapoor discusses and demonstrates that the practitioners should direct their endeavors more toward fostering the positive brand image and the consumer-based brand equity than short-range transactions. This book is intended for a broad audience including students and professors in graduate business schools, and practicing business executives. The goal is to inform management practice and help current and future business leaders navigate through the competitive storms unleashed by digital technology for reaching market segments, for conducting market research, and for managing content, no matter what industry it is.


Author : Rob Stokes (eMarketing specialist)
File Size : 47.87 MB
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Digital Works

Author : Srinivas K. Reddy
File Size : 61.2 MB
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Marketing to Centennials in Digital World

Author : Dr. Sunita Shukla
File Size : 73.60 MB
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This compendium is a collection of papers which were presented in the First International Conference on Marketing “MarkTech -2019” on the theme “Marketing to Centennials in Digital World” organized by Department of MBA, I.T.S Engineering College, Greater Noida on April 5th, 2019. Through this compendium we aim to collate the ideas generated in the conference and bring them to the readers. Gen Z, post-millennials or centennials. Call them whatever you want, but this demographic — born roughly between 1995 and 2008 — are increasingly emerging as the most scrutinized bunch among brands and marketers, stealing the spotlight from millennials. Centennials are widely recognized as the next consumer powerhouse. That’s a lot of emerging shoppers. It won’t be long before understanding the Centennials perspective will be a key to marketing success. Centennials use different platforms for different activities. These centennials showcase and share their aspirational selves and real life moments on Instagram, Twitter, Snapchat and Facebook. The collection of papers in this compendium focuses on various dimensions of on the contemporary and emerging trends of marketing to centennials in a digital world and major issues and challenges for the future marketers of business organizations. The compendium is a collection of ten selected research papers by academicians and industry functionaries. It is complied for reference of participants and other stake holders. Various marketing strategies are adopted by marketers for sustainable business in global scenario. Usage of the marketing strategies for personalization, the major requirements of Centennials and impact on business practices is an important issue which has been dealt by the contributors. Papers relating with recent technology use for effective marketing strategies are also taken care by the authors. “The Effect of Social Media Communication on Centennials Purchase Intention” exhibited the usage pattern of social media among Centennials in the NCR cities through the primary data collection while a paper titled “Continuance of Social Networking Sites in India: A Modification of Expectancy- Confirmation Theory” suggest important role of flow and perceived value in predicting the continuance intention and a moderating role of habit between continuance intention and continuance. Paper titled “Consumer Behaviour and Centennials” explained the conceptual understanding regarding factors affecting the buying decisions of the consumers in recent digitalilization era. Social Media is the core of marketing strategy for any business organization in recent times. This phenomenon is discussed by paper titled “Social Marketing in India” especially with respect to its relevance regarding the awareness of social causes with Case Studies of Two Multinational Companies i.e. Nestle Ltd. and KFC. Also Paper Titled “Personal Branding: A Theoretical Review” explored the importance of Social Media for the Personal Branding. Use of Digital Marketing for political campaigns in recent times by the political parties has increased at a phenomenal speed. Paper titled “Marketing Political Branding Digitally: How Social Media is Marketing Political Campaigns in India” dealt with this extremely important issue and focused on the individual social platform like Facebook, Twitter and Blogs are used by the political parties and evaluated the importance in recent Lok Sabha Election 2019. Technology has played an integral role in the growth of marketing over the years. As new technologies show up, marketers need to keep up with the trends to ensure they are able to speak their audience’s language. Artificial Intelligence (AI) and VR (Virtual Reality) are the latest tools used in recent times by the marketers for this purpose. Paper Titled “Impact of Artificial Intelligence on Sales” focused on the usage of AI as a marketing tool for the minimization of cost and improving the business performance. It was estimated that buying power of the centennials will reach $250 billion by 2018, which makes them an important target of banks. Almost half of the centennials today have a mobile banking app and they do not value face-to-face communication and personal advice. Banks risk losing “Z” customers if they are not able to attend customers’ needs. Paper titled “Consumer Perception on Banking Digitization - A Study of District Mandi” stated the factors that plays role to stimulate the customers for opting E-banking services. Generation “Z” Employees want highly engaged managers and regular feedback. Even though, they grew up with technology and use it to get things done, they “crave” in-person communication for feedback and to collaborate with workers. This is dealt by the paper “Challenges and Prospects in Managing Modern Workforce Mix” analyze the different value system shared by different generation and corresponding management strategies to manage generation mix in an organization. We express our gratitude and appreciate the commitment and efforts of the authors who have contributed their thoughts to cover the theme of the Conference. The diversity of thoughts of authors have made this compendium a reservoir of knowledge and will make a major reference source for future researchers on the subject. We also express our sincere gratitude to the Management, Faculty, Staff, and Students of Department of MBA, I.T.S Engineering College for their support in organizing the conference and bringing out this Compendium.

Principles of Marketing for a Digital Age

Author : Tracy L. Tuten
File Size : 69.56 MB
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Student-led in its design and development, the book incorporates digital marketing as central to what marketers do, and combines quality examples, assessment and online resources to support the teaching and learning of introductory marketing in a digital age. The author integrates digital and social media marketing throughout the chapters and through student involvement in the development of it, the text has been made to be approachable and to appeal to students, with infographics, numerous images, and an engaging writing style. It facilitates the “flipped” approach to classroom teaching and is supported by a number of features and activities in every chapter, encouraging students to undertake course reading, class participation and revision. It includes case studies from global companies such as Nutella, Google, L’Oreal, Netflix, Airbnb, BirchBox, Uber, FitBit, Visit California and Coca-Cola. It also takes a social view of marketing, featuring cases tied to the UN’s PRME initiative to aid students in becoming sustainably-minded individuals. The book is complemented by online instructor resources, including chapter-specific PowerPoint slides, an instructor manual, flipped classroom activities, as well as open access multiple choice questions (with solutions), videos, case studies, weblinks, a glossary and SAGE journal articles for students. To find out more and for a quick sneak peek, watch our video on the book's story.

Marketing in a Digital Data World

Author : Walter Vieira, Brian Almeida
File Size : 81.48 MB
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"In this book, Vieira and Almeida have leveraged their extensive knowledge bases and their experiences to comprehensively address the challenges faced by entrepreneurs and executives when they introduce an idea to market in today’s digital world. While focused on the world of start-ups, this book provides executives in all contexts an in-depth look into the complexities underlying the rapidly changing world of marketing and business in which we live. Vieira and Almeida bring all this to life in a compelling manner by using real-world examples to illustrate the issues and to highlight the solutions." Prof Das Narayandas, Edsel Bryant Ford Professor of Business Administration Senior Associate Dean, External Relations Senior Associate Dean, Harvard Business Publishing HARVARD | BUSINESS | SCHOOL This book is for anyone who wants to understand the increased complexities of marketing. It is specifically useful for the start-up entrepreneur and for millennials who would like their ideas to translate into successful organisations. The book creates awareness of the issues involved in the domain of marketing in our times. It tries to enable its readers to address these aspects as they develop their own solutions. Readers should be able to apply the ideas introduced in this book to their specific situations and to navigate their own roads to success with the help of this book.


Author : Rob Stokes (eMarketing specialist)
File Size : 63.83 MB
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Youth Drinking Cultures in a Digital World

Author : Antonia Lyons
File Size : 77.69 MB
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Social media has helped boost the culture of intoxication, a central aspect of young people’s social lives in many Western countries. Initial research suggests that these technologies enable highly-nuanced, targeted marketing and innovations – creating new virtual spaces that alter the dynamics and consequences of drinking cultures in significant ways. Youth Drinking Cultures in a Digital World focuses on how pervasive social networking technologies contribute to drinking cultures. It brings together international contributions from leading researchers in this emerging field to explore how new technologies are reconfiguring the key themes, traditional interests, practices and concerns of alcohol-related research with young people. It is particularly concerned with three important areas, namely: identities, social relations and power alcohol marketing and commercialisation public health and regulating alcohol promotion. This innovative book includes original research and commentary and is a must-read for academics and researchers in the areas of public health, psychology, sociology, media studies, youth studies and alcohol studies.


Author : Grzegorz Mazurek
File Size : 50.62 MB
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The book aims to give an insight into the multifacetedness of changes the Internet – referred to here as the digital world – triggers in both theory and practice of marketing and management. The book has been divided into 5 subject areas, i.e. management, strategy, communications, brand, and consumer, all of which act as the main themes of subsequent chapters.

Social Media for Fashion Marketing

Author : Wendy K. Bendoni
File Size : 76.84 MB
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Social Media for Fashion Marketing uses cutting edge case studies and detailed interviews to show how the business of fashion is changing in the digital landscape. Bendoni (@BendoniStyle) also considers the psychological impact of being a hyper-connected consumer and the generational gaps in social media communication. Using academic research, alongside her 25 years of fashion marketing experience, Bendoni offers a clear picture of the changing narrative of storytelling, social confirmation, digital nesting and how to use data to shape a brand's online presence. With practical and critical thinking activities to hone your skills into professional practice, this is the ultimate guide to social marketing, promotion, SEO, branding and communication. Featured topics - Rules of Digital Storytelling - Rethinking Gamification - Strategic Digital Marketing - The Role of Citizen Journalists - The Social Media Looking Glass - World of Influencer Marketing - Visual Consumption Economy - Global Perspective of Social Media

Membership Marketing in the Digital Age

Author : Patricia Rich
File Size : 31.34 MB
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Membership marketing and management is an ever more demanding role within the institutions served—meeting fiscal demands, keeping pace with online marketing opportunities, and making data-driven decisions. The demands are diverse and ever-changing. This book addresses all aspects of management, expectations and productivity of a membership program in the digital age. Benchmarking, best practices and realistic outcomes are presented. Membership Marketing In The Digital Age is a membership manager’s reference book to what works and how on relevant topics such as: Member acquisition Membership planning and projections Membership retention and renewals Membership servicing, engagement and loyalty It features over seventy illustrations including reproductions of marketing pieces and management tools used by leading museums and libraries across the country. Here’s a book that will help your museum or library generate many times the purchase price through better practices that will increase your membership many times over.

Understanding Digital Marketing

Author : Damian Ryan
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Digital marketing now represents 25% of the marketing spend in the UK and this is predicted to move to 50% or higher within the next three years. Understanding Digital Marketing looks at the world of digital marketing: how it got started, how it got to where it is today, and where the thought leaders in the industry believe it is headed in the future. This authoritative title demonstrates how to harness the power of digital media and use it to achieve the utmost success in business, now and in the future.Understanding Digital Marketing deals with every key topic in detail, including:search marketing,social media, Google, mobile marketing, affiliate marketing, e-mail marketing, customer engagement and digital marketing strategies. Essential reading for both practitioners and students alike, and including real-world examples of digital marketing successes and expert opinions, Understanding Digital Marketing provides you with tools to utilize the power of the internet to take your company wherever you want it to go.

Integrated Marketing Communication

Author : Jerome M. Juska
File Size : 84.22 MB
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This book is an up-to-date resource that shows students how to achieve their marketing objectives through a campaign that coordinates marketing, advertising, and promotion. It provides essential information about planning, implementing, and assessing a comprehensive marketing plan to help students appreciate integrated marketing communications as a business strategy. The author describes the processes and considerations needed to appeal to consumers, identifying how geographic segmentation, timing, competitive environments, and cost contribute to planning. He considers the integration of digital technology, such as social media platforms and mobile apps, and how these can be used for advertising, sales promotion, and public relations. The book’s concise, easy to read explanation of marketing components and their interconnected relationships is solidified by a series of visual summaries as well as examples and useful demonstrations. Students are given the opportunity to prepare their own integrated marketing communication plan based on consumer, product, and market research along with original creative materials and media spreadsheets. Students of marketing communication, advertising and promotion, and digital marketing will love this book’s abbreviated, but thorough format. An interactive companion website rounds out a stellar set of features that encourage quick understanding, participation, and utilization of IMC concepts.

E Marketing

Author : Malcolm McDonald
File Size : 25.9 MB
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The information revolution is radically changing industry, fuelled by the coming of age of database technology and the establishment of a global market through the Internet. This has enabled the development of customer-tailored products and IT-enabled marketing. For marketing managers required to exploit the benefits the technology offers, the pace of technological change can be daunting.This report from Cranfield School of Managemen provides a comprehensive overview of IT-enabled marketing. It is written with the needs of marketers in mind, to help them optimise their marketing strategies in the digital world. Drawing on interviews with leading industry observers and academics, complemented by case studies from a wide range of industries, the report illustrates how blue-chip organisations are embracing new information-tailored marketing techniques. Contents include:The drivers for change The e-marketing mix A map of IT in marketing When to use the Internet Software for analysis and planning Case studies

Digital Marketing Analytics

Author : Chuck Hemann
File Size : 58.75 MB
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Distill 100%–Usable Max-Profit Knowledge from Your Digital Data. Do It Now! Why hasn’t all that data delivered a whopping competitive advantage? Because you’ve barely begun to use it, that’s why! Good news: neither have your competitors. It’s hard! But digital marketing analytics is 100% doable, it offers colossal opportunities, and all of the data is accessible to you. Chuck Hemann and Ken Burbary will help you chop the problem down to size, solve every piece of the puzzle, and integrate a virtually frictionless system for moving from data to decision, action to results! Scope it out, pick your tools, learn to listen, get the metrics right, and then distill your digital data for maximum value for everything from R&D to CRM to social media marketing! • Prioritize—because you can’t measure, listen to, and analyze everything • Use analysis to craft experiences that profoundly reflect each customer’s needs, expectations, and behaviors • Measure real social media ROI: sales, leads, and customer satisfaction • Track the performance of all paid, earned, and owned social media channels • Leverage “listening data” way beyond PR and marketing: for strategic planning, product development, and HR • Start optimizing web and social content in real time • Implement advanced tools, processes, and algorithms for accurately measuring influence • Integrate paid and social data to drive more value from both • Make the most of surveys, focus groups, and offline research synergies • Focus new marketing and social media investments where they’ll deliver the most value Foreword by Scott Monty Global Head of Social Media, Ford Motor Company

Paid Attention

Author : Faris Yakob
File Size : 21.78 MB
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As ever, the onus is on brands to find compelling ways to earn the attention of the consumer. Yet content scarcity has given way to overload, fixed channels have dissolved into fluid networks, and audiences have become participants in consumer-driven conversations. This shift requires a new course of action for brands; it demands new marketing imperatives. Paid Attention is a guide to modern advertising ideas: what they are, why they are evolving and how to have them. Spanning communication theory, neuroscience, creativity and innovation, media history, branding and emerging technologies, it explores the strategic creation process and how to package ideas to attract the most attention in the advertising industry. Packed with real-world examples of advertising campaigns for companies including Sony, Red Bull, HP and many more, Paid Attention provides a robust model for influencing human behaviour. Referencing a wide body of theory and praxis, from behavioural economics and sociology to technology and even science fiction, Faris Yakob maps advertising onto a wider analysis of culture. Containing practical advertising and branding templates, including a new advertising planning toolkit, it is ideal for students and practitioners looking to get noticed in today's cluttered marketplace.

Disruptive Procurement

Author : Michael F. Strohmer
File Size : 83.3 MB
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Disruptive Procurement is a radical new approach to creating value and innovation by challenging the status quo in the entire product and service line. It requires going far beyond conventional desktop procurement to understand the value the company brings to its customers as well as the value that suppliers bring to the company. By combining knowledge of these two dimensions, companies become far more flexible and they move closer to disrupting the environment in ways that create value. To move toward Disruptive Procurement, companies need a holistic view and a complete new set of capabilities for staff in marketing, sales, R&D, manufacturing, innovation, and, of course, procurement. This will only happen if procurement is fully backed by the Chief Executive Officer and companies embrace digital tools that will help make procurement slimmer and smarter.

Branding in a Digital World

Author : Hilary JM Topper MPA
File Size : 22.4 MB
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How can you stand out? How do you take your passion and turn it into profit? In Branding in a Digital World, author Hilary JM Topper discusses how branding your business – from your overall image to messaging – is paramount to its success. In this hands-on workbook, she will help you build a brand, market it effectively across digital media, and ultimately, get a strong return on investment. Topper, an expert in branding and digital communications, walks you step-by-step through the process and helps you get the results you desire. She teaches you how to: • build an integrated marketing plan. • use social media marketing. • recruit ambassadors for your brand. • integrate IoT and wearable tech. • create compelling blog and social content. • increase your SEO. • use public relations, direct mail, and email marketing to tie together the entire process. With special sections on fake news, nonprofit management, and more, Branding in a Digital World offers a complete guide to help you learn to better market your product or service so you can gain a competitive edge.