Krisenmanagement im Tourismus

Grundlagen, Vorbeugung und kommunikative Bewältigung


Author: Axel Dreyer,Daniela Dreyer,Diana Obieglo

Publisher: Oldenbourg Verlag

ISBN: 3486700790

Category: Business & Economics

Page: 223

View: 2581

krisenmanagement ist Teil des Geschäfts in der Tourismusindustrie. Schwerpunktmäßig unter dem Blickwinkel von Reiseveranstaltungen bringt diese Darstellung die Thematik dem Unternehmer, dem Hochschüler und dem Destinationsverantwortlichen näher.

Tourism Crises

Management Responses and Theoretical Insight


Author: Eric Laws,Bruce Richard Prideaux

Publisher: Routledge

ISBN: 1136745920

Category: Business & Economics

Page: 172

View: 5050

Don’t wait until it’s too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it’s essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success—and failure—with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much more Tourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.

Crisis Management in the Tourism Industry


Author: Dirk Glaesser

Publisher: Elsevier

ISBN: 0750659769

Category: Business & Economics

Page: 269

View: 5289

The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction in order for the businesses involved to be more prepared for such events and how to handle their business in times of crises. Using international up to date case studies this text discusses: * The influential effect of the mass media * How crises effect the purchase decision process * Destination branding/image and its manipulation * Preventative crises management and strategies * Understanding effects of crises on the tourism industry and how businesses can prepare and succeed in these times * Written by one of the world's leading experts from the World Tourism Organisation * Global coverage and perspective with cases and examples from the UK, Australia and USA

Tourism and Violence


Author: Hazel Andrews

Publisher: Routledge

ISBN: 1317009606

Category: Social Science

Page: 266

View: 6485

Exploring the connection between tourism and violence, this book draws on a range of disciplinary approaches, including social anthropology, cultural geography, sociology, and tourism studies. Ideas and concepts of violence have long been explored in the social sciences literature but in relation to tourism studies specifically the concept has rarely been problematised. Drawing on a range of case studies this book demonstrates the relationship between tourism and violence both in its overt physical form and in the social structures and symbolic landscapes that underpin touristic activity. Tourism and Violence offers a timely intervention in this field by bringing together, for the first time, work by scholars who, in their different ways, are engaging with the concept of violence within touristic settings and practices. This unique book paves the way for future research that will probe further the intersections between violence and tourism.

Air Transport and Tourism

52nd Congress 2002, Salavador-Bahia, Brasil


Author: Peter Keller,Thomas Bieger

Publisher: N.A


Category: Aeronautics, Commercial

Page: 391

View: 7379

Gerhard Richter

war cut


Author: Gerhard Richter,Suzanne Pagé,Hans-Ulrich Obrist

Publisher: Walther Konig


Category: Art

Page: 324

View: 8323

"Deux ans après le début de la guerre en Irak, Gerhard Richter publie War Cut, oeuvre ouverte où l'artiste confronte son langage au chaos de la guerre. Le grand peintre allemand y confronte deux "visions" des événements : des articles de presse d'un coté, publiés pendant les deux premiers jours du conflit en Irak. Et de l'autre des images. Un reportage de guerre ? Pas du tout : 216 photographies d'une seule et meme peinture abstarite. En gros plan ou en flou, l'artiste variant sans cesse la focale et son point de vue sur les coulées ou les trames épaisses de sa peinture verte, jaune, rouge, orange.



Author: N.A

Publisher: N.A


Category: Asia

Page: N.A

View: 8444