A Practical Guide to Business Process Re-engineering


Author: Mike Robson,Philip Ullah

Publisher: Gower Publishing, Ltd.

ISBN: 9780566075773

Category: Business & Economics

Page: 159

View: 9229

Most managers will by now have some understanding of Business Process Re-Engineering and the immense benefits it is capable of bringing. Here at last is a detailed guide to realizing those benefits. The authors begin with a warning to think carefully about whether the BPR approach is suitable for your particular organization. They go on to show how it can be planned and implemented in a systematic way. With the aid of examples and illustrations they take the reader through the various stages involved, introducing both the principles and the techniques that apply. Finally they explain how to ensure sustained improvement by managing the changes achieved.

The Practical Guide to Business Process Reengineering Using IDEFO


Author: Clarence Feldmann

Publisher: Addison-Wesley

ISBN: 0133488519

Category: Computers

Page: 240

View: 4718

This is the digital version of the printed book (Copyright © 1998). This book answers the call for a concise, comprehensive introduction to IDEF0 and its application in business process reengineering (BPR) efforts. Here is all the essential information about the IDEF0 method, the function analysis portion of the Integration Definition (IDEF) Methods—its definition, basic rules of usage (including the standard language syntax and semantics as contained in the Federal Standard), and lessons learned from many years of application in the real world. The book features examples based on actual models of commercial clients and government agencies. By studying IDEF0 models, readers learn how the method might be applied to the various aspects of enterprise analysis or systems analysis and what goals and benefits are reasonable to expect from its application. IDEF0 is at the heart of the DoD's version of BPR. In the private sector, industrial organizations that may have initially discovered IDEF through one or more government contracts have adopted it as a method for use with their own corporate BPR efforts. Use this book to apply the techniques of this increasingly popular member of the IDEF family of methods! Three Major Elements of the Method: 1. The concepts are at the foundation of IDEF0, and they preserve the logical sense and intention of the model. These concepts answer why one approach is used over another in the application of IDEF0, and they provide the experienced analyst with the rationale for when it may be necessary to bend the rules. 2. The language of IDEF0 is the analyst's means of describing the activities of an enterprise to other analysts, readers, enterprise management and staff, and others. The language is written in graphical box-and-arrow notation on diagram forms that are structured to form IDEF0 models. 3. The pragmatics of IDEF0 provide the engineering procedures and the do's and don'ts for the use of IDEF0. In many cases, the pragmatics are so closely tied to the concepts and language that they are inseparable, and analysts who have attempted to use IDEF0 without employing the pragmatics have typically been unsuccessful. The most common misuses of IDEF0 are illustrated to show the kinds of problems that can occur if the pragmatics are not followed.

Redesigning Healthcare Delivery

A Practical Guide to Reengineering, Restructuring, and Renewal


Author: Peter Boland

Publisher: Jones & Bartlett Learning

ISBN: 9780965271714

Category: Medical

Page: 926

View: 3527

One of the greatest challenges in health care is reaorganizing its core processes. These reorganization initiatives are most often pursued under pressure from empoyers, consumers, advances in medical technologies, and changes in payer policy. Redesigning Healthcare Delivery teaches practitioners, managers, and executives proven new ways to predict and manage the needs of patient populations, improve customer service, and refocus their organizations on administrative and clinical tasks to ensure future success.

A Practical Guide to Information Systems Strategic Planning, Second Edition


Author: Anita Cassidy

Publisher: CRC Press

ISBN: 1420031082

Category: Business & Economics

Page: 400

View: 617

The foundation of a successful information systems strategic plan is the recognition that business direction and requirements must drive the IS strategy and computing architecture. A Practical Guide to Information Systems Strategic Planning, Second Edition outlines a systematic approach to guide you through the development of an effective IS plan that is formulated from your company's business plan. This volume outlines a quick and easy approach with concepts, techniques, and templates for analyzing, organizing, communicating, and implementing an IS strategy. This approach unites an organization in a collaborative effort resulting in a solid direction that has the support of the entire organization. Establishing this direction cultivates the support of management, enabling necessary strategic IS investments. With a new look at the role of IS governance in strategic planning, this second edition reflects advances in technology and provides an improved and thorough planning methodology. The strategic planning process outlined in this book has been supplemented by lessons learned from applying the process in numerous companies, cultures, and environments.

Modelling Techniques for Business Process Re-engineering and Benchmarking


Author: Guy Doumeingts,J. Browne

Publisher: Springer Science & Business Media

ISBN: 9780412789106

Category: Business & Economics

Page: 395

View: 6781

This text is concerned with the evaluation of developments in terms of modelling techniques, and their use in the domain of benchmarking, business process and re-engineering

A Practical Guide to CRM

Building More Profitable Customer Relationships


Author: Janice Reynolds

Publisher: CRC Press

ISBN: 1482280787

Category: Computers

Page: 250

View: 627

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need

Process Reengineering in Action

A Practical Guide to Achieving Breakthrough Results


Author: Richard Y. Chang

Publisher: Pfeiffer

ISBN: 9780787950965

Category: Business & Economics

Page: 107

View: 1685

A must-read if you are involved with a reengineering effort or are considering one. This guidebook's practical and applicable approach makes it the perfect hands-on tool as you redesign and re-create your targeted processes.

Business Process Management

Practical Guidelines to Successful Implementations


Author: John Jeston,Johan Nelis

Publisher: Elsevier

ISBN: 0750669217

Category: Business & Economics

Page: 437

View: 8451

This book "provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects. It can be used as a reference book for organizations completing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Mangement project." -- back cover.

Business Process Re-Engineering

A Simple Process Improvement Approach to Improve Business Performance


Author: Giles Johnston

Publisher: Business Productivity

ISBN: 9781520300115

Category: Business & Economics

Page: 156

View: 2580

Do You Need To 'Upgrade' The Way Your Business Works? 'Business Process Re-engineering' is a practical how to guide based on the author's direct experience of helping businesses to improve their business performance. It is aimed at the person whose job it is to make operational and on time delivery improvements happen. During the time he has worked as an engineer, manager and business improvement consultant, the author, Giles Johnston, has identified a number of approaches that work for his wide range of clients time and time again. Different clients, different businesses, different needs... but similar approaches. 'Business Process Re-engineering' outlines these approaches in a simple way that makes them easy to apply directly to your business. The method outlined in this book has been applied to businesses in the service sector, the manufacturing sector, the public sector, the construction sector, the third sector and more. Two Step Approach If you are short of time and need to quickly achieve tangible benefits for your business, then this practical guide book is for you. The book is broken down into two main sections. The first part of the book looks at several approaches which can each serve to improve the operational performance of the business. The second part of the book shares a range of techniques that you and your team can use to implement the changes rapidly. Sprinkled with real world examples, the book also covers the following topics: Creating a 'compass' to help you guide your improvement efforts. Process mapping. Reducing lead time within processes. Developing effective business routines. Resource management. Process improvement. Job role simplification. How to get your improvement activities to make progress. A compilation of all of the actions points contained in the book, for easy reference. Shorter lead times, improved on time delivery performance and less fire fighting are just around the corner. Look Inside the book by clicking on its cover above, or download a free sample and get started straight away.

From concept to customer

the practical guide to integrated product and process development, and business process reengineering


Author: Jack B. ReVelle,Normand L. Frigon,Harry K. Jackson

Publisher: John Wiley & Sons Inc

ISBN: 9780442018924

Category: Business & Economics

Page: 464

View: 9367

Built around a model that provides the tools and techniques needed to stay competitive, this book provides a new perspective to business managers, quality managers, and others looking for ways to quantify and improve their organization's customer-focused strategies. This book helps organizations develop products that will propel them to succeed in today's customer-oriented business environment.