Search results for: a-managerial-guide-on-it-outsourcing


Author : John Graham
File Size : 85.19 MB
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OutsourcingThe Practical Service Manager Guide to IT Outsourcing A no-nonsense guide to outsourcing IT services. With over 30 years experience in the IT industry, the Practical Service Manager has lived through many outsourcing projects.In-house to onshore, onshore to offshore and offshore to offshore. In this guide to IT Outsourcing The Practical Service Manager sets out a detailed 6-phase approach covering the full outsourcing lifecycle from inception to exit. Packed full of real world experiences - with 23 figures and 36 tables - prepare for a deepdive. No flannel, no history of outsourcing and no fluff. The Practical Service manager gets the job done.

IT Outsourcing

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A Managerial Guide on IT Outsourcing

Author : Md. Maidul Islam
File Size : 36.33 MB
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Today's globalized world is more liable on high-tech novelty as well as business. Yet, setting up of business value with technology is the biggest challenge for mid-sized organization. For the time being, a new sector so-called "information technology (Networks, desktop applications, data center, different service support such as call centers etc.)" expanded intensely due to hasty speed of technological revolution. Conversely, difficulties in resource specification & rareness, political unrest, technological ambiguity and economic instability etc. have made the business environment more intricate and competitive. Considering those barriers and supplement issues, IT outsourcing is now a common practice in most organization. Again, IT outsourcing often goes wrong due to lack of analysis about possible appropriateness of few economic theories into IT outsourcing decision process. This paper work strongly focuses on the key reasons behind IT outsourcing, common goals and objectives as well.This also explores diverse issues that trigger outsourcing decisions and critical success factors of selecting vendors. As a whole, it may be an effective handout for novice managers of SMEs.

The Manager s Step by Step Guide to Outsourcing

Author : Linda Dominguez
File Size : 29.18 MB
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Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies--from Microsoft to Nike to Pfizer--are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible. The Managers Step-by-Step Guide to Outsourcing presents a clear, detailed method for effectively planning and executing an outsourcing strategy in any company, large or small. Top Fortune 500 consultant Linda Dominguez provides all the tools you need to achieve successful, real-world implementation, giving you the power to cut costs, increase efficiency and productivity, generate higher returns, and stay ahead of your competition. Sharing the invaluable guidance of her clients as well as the advice of outsourcing experts, Dominguez helps you develop a strategic plan for your own initiative. She imparts the new skills executives, managers, and employees must learn to deliver results, and best practices for creating sustainable shareholder value without sacrificing quality, productivity, relationships, or control. As you prepare your blueprint for action, you'll discover how to: Decide to outsource a business unit or function on or offshore Weigh potential cost savings against the potential risks Select the best vendor for your specific needs Make the transition process swift and effective Anticipate and manage outsourcing problems and challenges Identify and navigate cultural and style differences Recall an outsourced unit back in-house when necessary You'll also find sound advice and tips executives who have successfully outsourced as well as from those who found their projects did not meet their expectations. Complete with a thorough implementation checklist, The Managers Step-by-Step Guide to Outsourcing is the only resource you need to ensure the long-term success of your outsourcing project.

A Manager s Guide to IT Law

Author : Jeremy Holt
File Size : 29.32 MB
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This comprehensive guide for management professionals discusses the IT-related legal issues faced by businesses on a daily basis. Legal concepts and terminology are notoriously difficult for non-specialists, especially in the fast-moving field of IT. This book explains, in plain English, the most relevant legal frameworks, with examples from actual case law used to illustrate the kinds of problems and disputes that most commonly arise. Contents include IT Contracts; Systems Procurement Contracts; Avoiding Employment Problems; Instructing an IT Consultant; Intellectual Property Law for Computer Users; Cloud Computing; Outsourcing; Source Code Escrow; Data Protection; Doing Business Online; Setting Up Joint Ventures; Freedom of Information; WEEE Regulations; Resolving Disputes.

IT Outsourcing Part 1 Contracting the Partner

Author : Gerard Wijers
File Size : 88.98 MB
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As companies focus on the core specialisms, most will look to the benefits of outsourcing some, if not all, of the IT services required. The benefits include: cost-efficient operations; delivery of IT services at lower cost through economies of scale; improvements in time-to-market of IT solutions; improvements in capability and quality of IT service delivery. This essential guide looks at the procedures needed to achieve all these benefits when contracting an outsourcing partner. It explains the benefits of a well thought-out and practical approach to selecting a partner; a partner, indeed, whose performance may make or break an organization’s delivery to market. This book is a key reference guide to anyone procuring IT services and also to those who are responsible for maintaining the contract once signed. By covering all aspects of the Outsourcing contracting process, its guidance will help reduce risks and miscommunication. In addition its approach to the Request for Proposal (also known as Invitation to Tender) shows how clarity at this stage can deliver significant benefits as the services go live in the operational phase.

A Manager s Guide to Software Engineering

Author : Roger S. Pressman
File Size : 51.98 MB
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Using a unique question-and-answer format coupled with pragmatic advice, readers will find solutions to more than 450 commonly-used questions and problems covering technology transitions, the software development lifecycle, methods for estimating project costs and effort, risk analysis, project scheduling, quality assurance, software configuration management, and recent technological breakthroughs.


Author : Steven M. Bragg
File Size : 45.35 MB
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"As companies in growing numbers look to outsource functions notrelated to their core competencies, Bragg's work provides anexcellent road map. Demonstrating a firm grasp of the topic, heintelligently walks the reader through the maze, analyzing allaspects of the process (including whether the function should orshould not be outsourced). This is a must-read for both novices andveterans alike." --Mary S. Schaeffer Editorial Director and Publisher AccountsPayable Now & Tomorrow "Steve Bragg's Outsourcing gives business decision-makers theinsights needed to make the case for or against outsourcing. Thefirst half provides a thorough discussion of all aspects, includingevaluating risks and rewards, selecting, contracting, andterminating. The second half provides in-depth analysis of tendifferent types of outsourcing services, including janitorial,customer service, and accounting. This book provides practicaladvice that will benefit everyone regardless of the extent of theirprior experience." --Dr. Will Yancey, PHD, CPA Independent Consultant "Once again, Steve Bragg has compiled a comprehensive, well-writtenbook that will yield an excellent return on time invested byreaders. This is a must-have guide in outsourcing for any manager,whether newly exposed or an expert. I came away with some greatideas from the book!" --James A. Bologa Executive Vice President and CFO DaticonInc. "Use of carefully considered outsourcing can be a criticalcomponent of any corporate strategy. In Outsourcing, Steve Bragghas given an excellent overview of why and when outsourcing shouldbe considered, some precautionary thoughts, and specifics of how tosuccessfully implement and manage any outsourced functions. He hascreated an excellent guide to the use of outsourcing as a means toenhance corporate success in today's challenging businessclimate." --Richard V. Souders President and CEO Premier Data Services

A Guide to Global Sourcing

Author : Elizabeth Anne Sparrow
File Size : 44.19 MB
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Commercial organisations are increasingly looking at outsourcing and offshoring to help manage costs and improve efficiencies. Elizabeth Sparrow offers a detailed examination of the opportunities and obstacles you are likely to face when considering outsourcing, and includes a country-by-country assessment of offshore services. Other global delivery models are also considered including setting up joint ventures or shared service centres and acquiring overseas companies.

The Complete Guide to Acquisitions Management

Author : Frances C. Wilkinson
File Size : 45.14 MB
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This latest addition to the internationally acclaimed Library and Information Science Text Series presents up-to-date information on acquisitions management. The authors provide a thorough treatment of procedural and philosophical approaches, from a discussion of the organization of acquisitions departments to an exploration of professional ethics. Organized into 12 chapters, the work covers every aspect of acquisitions management and addresses some major changes that have recently occurred in the acquisitions arena. Chapters include: - Organization of Acquisitions Departments - Acquisitions Systems - Publishing Industry - Domestic and Foreign Vendor Selection and Evaluation - Acquiring Books and Media - Acquiring Serials - Acquiring Electronic Resources - Acquiring Out-of-Print and Antiquarian Dealers - Gifts and Exchange Programs - Bindery Operations - Outsourcing Acquisitions - Professional Ethics An appendix offers a wealth of Web sites and print resources on topics related to acquisitions, including automated acquisitions systems, conferences and seminars, vendor sites, electronic discussion lists, journals, and organizations. A comprehensive glossary and index are also included. This standard text will prepare students to assume leadership positions in the field and help acquisitions staffs stay abreast of changes and practices.

Outsourcing How To Hire Great Workers to Save Time Work Less And Maximize Your Profits Potential In Your Online Business

Author : Chris Diamond
File Size : 73.23 MB
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Outsourcing has revolutionized the way we do business in the modern world. It also has its fair share of ups and downs that every business owner has to deal with. This book is a full-blown exploration on the ins and outs of outsourcing. Here you will learn the crucial steps as you embark on a journey towards outsourcing business operations. Moreover, you’ll find out how you can pinpoint the right candidates that will be perfect for your outsourced team with easily follow step-by-step guides. Well-kept secrets and strategies will also be disclosed here. You’ll also learn outsourcing tips on how to expand your business’s potential for profits beyond its main operations. If you plan to expand your outsourcing business, use this report as a guide on the planning stages of your expansion. From this report you will learn the following: • What You Need to Know Before Getting Into Outsourcing - A Crash Course on What Outsourcing is All About - How Companies Have Succeeded in Outsourcing While Others Have Failed - The Good News: Failures Can Lead You to Outsourcing Success • Coming Up With A Great Outsourcing Team - The Qualities of a Topnotch Team of Outsourced Employees - Hiring Managers Who Will Deal With Outsourced Employees - A Step-by-Step Guide from Hiring to Managing Outsourced Employees - Creating Manuals and Multimedia Guides for Your Outsourced Employees - Creating a Good Relationship With Your Team • Strategies for Successful Outsourcing - Make an internal assessment and define your core business - Set the vision, mission, objectives or goals and implement them with a realistic action plan - Don’t rush and make room for things to grow - Money management is the key - Build good relationships • Taking Note of Everyday Lessons and Sharing Invaluable Knowledge - Tools to Help Evaluate and Plan Your Business Progress - Making Money Out of Selling Your Knowledge • Expanding Your Outsourcing Business - Take Note of the Following Before You Start Expansion - How to Manage the Growing Responsibility of Running a Business • Trade Secrets You Need to Know From Successful Outsourcing Businesses - Where to Find the Right People - Getting Into the Right Communities for Support - Starting Small and Getting Bigger Grab your copy now!

A Guide to Outsourcing Records Management

Author : Jane Proffitt
File Size : 88.31 MB
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Outsourcing is a global phenomenon that has enjoyed rapid growth over recent years, evidenced by the proliferation of outsourcing service providers in all areas of business. The concept centres on businesses and organizations divesting themselves of essential, but non-core, business activities and, properly managed, can realize considerable cost and other benefits for both the service provider and the outsourcing client. This book is a distillation of the outsourcing process, and is derived from detailed and wide-ranging research of the subject, but contextualised to cater for the records management environment. Outsourcing is not, however, necessarily the way ahead for every organization or business. The process of determining whether the concept is feasible, cost-effective and beneficial is complex and should not be entered into lightly. The price of failure is high and, for that reason, any outsourcing initiative demands robust project management skills, strong support at board level and the unremitting support and commitment of every executive, departmental head and senior manager in the company. Particularly so in the case of such an overarching entity as the records management facility because all are major stakeholders in the outcome. Much has been written about the concepts of outsourcing. Research has revealed numerous books, journal articles and case studies attesting to the relative merits but there is little to nothing available that is specific to a Records Management facility. This title will prove invaluable for any librarian or information professional with a practical or academic interest in outsourcing, or any students in the field of library science.

A Manager s Guide to Database Technology

Author : Michael Blaha
File Size : 37.42 MB
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"Features/benefits: focus is on strategies instead of on fine details; integrates real-life anecdotes; coverage of both newly developed applications and purchased software; discusses both operational applications (transaction-oriented) and analytical applications (data warehouses); specific recommendations denoted by icons; and abundant tables, figures, and bullet lists."--Jacket.


Author : Chris Lonsdale
File Size : 65.32 MB
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Key texts in managing outsourcing risks are outlined in this study along with a critical analysis of the operational tools and techniques which dominate academic/practitioner thinking.


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File Size : 65.47 MB
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Logistics Outsourcing

Author : Clifford F. Lynch
File Size : 43.56 MB
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This book is based on the premise that outsourcing is a meaningful force in our economy and will become even more so in the future. It guides the user in the decision to outsource, the pitfalls to avoid, and the maintenance of the outsourcing relationship. Also included is a CD with forms to evaluate potential providers as well as those to evaluate provider performance.

The Logistics Outsourcing Handbook

Author : Jo Godsmark
File Size : 71.56 MB
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For any business involved in today's supply chains, logistics services are critical. Companies have to decide whether to retain their own logistics operations or place their trust in third-party suppliers. This potential move away from the traditional approach of managing these processes internally can lead to improved service and reduced cost although this isn't always the case. The Logistics Outsourcing Handbook provides step by step guidance on the process of logistics outsourcing and explains how to apply this information for commercial success. Vital advice is given on benchmarking existing operations, how to shortlist companies, produce a request for a proposal, choose the optimum supplier and implement and manage the contract. The Logistics Outsourcing Handbook analyses outsourcing from both an industry wide perspective, while also drilling down into specific individual considerations. The book provides valuable guidance in terms of contractual relationships, cost models and the integration of information technology systems. By analysing current statistics and surveys, looking into factors behind why contracts are awarded and terminated important insights can be acquired. This book contains tools, models, online resources and case studies on the outsourced relationships of companies including Intel KFC and BA to further develop the reader's knowledge which makes this book an informative and essential resource.

A Manager s Guide to Leadership

Author : Mike Pedler
File Size : 41.84 MB
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"A practical self development guide that will help new and experienced managers meet key leadership tasks and challenges." - cover.

Manager s Step by Step Guide to Outsourcing

Author : Linda Dominguez
File Size : 68.25 MB
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The IT Outsourcing Guide

Author : Rob Aalders
File Size : 54.76 MB
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You have decided that your business needs to outsource its IT requirements - this book will now show you how! The outsourcing of IT is currently a "hot topic" internationally and yet guidebooks on how, rather than whether or not to implement this difficult process are rare despite the serious consequences of mistakes: the costs of switching back to an in-house operation are emotionally and financially high. The IT Outsourcing Guide provides invaluable, practical advice to both guide the novice and inform the veteran on how to effectively navigate through the IT outsourcing minefield once they have decided this is the route their business needs to take. The approach suggested is top-down and leads from business goals through contracting to ongoing management, with contributions from key employees of large international companies such as: Commonwealth Bank, Royal & Sun Alliance, Booz.Allen & Hamilton, PA Consulting and IDG. Pioneering in the field as one of the first texts on how to implement IT outsourcing, this is a valuable resource for anyone involved in any part or stage of the information technology outsourcing process.