The Memory Jogger II Healthcare Edition

A Pocket Guide of Tools for Continuous Improvement and Effective Planning


Author: Michael Brassard,Diane Ritter

Publisher: Goal Q P C Incorporated

ISBN: 9781576810798

Category: Business & Economics

Page: 162

View: 2890

A guide for hospitals, clinics, practices and medical teams shares strategies for implementing a quality improvement process that accounts for areas of interest ranging from expediency and cost control to patient safety and staff recognition.

Improving Quality in Outpatient Services


Author: Carole Guinane,Noreen Davis

Publisher: CRC Press

ISBN: 1439895260

Category: Medical

Page: 300

View: 3927

A valuable reference for those involved in the field of ambulatory patient care, Improving Quality in Outpatient Services offers time-tested instruction on how to create a world-class outpatient program. It supplies a high-level overview of current opportunities, national quality programs, and challenges—outlining the policies, procedures, and plans required for success. Stimulating readers with a wealth of practical applications, stories, and examples, the book details the governance, medical staff, and quality structures required to create, implement, and maintain a safe and efficient outpatient program. It introduces powerful techniques for infection control, medication management, risk prevention, and the elimination of medication errors. It also: Lists mandatory policies and procedures Contains practice drills to prepare you for real-world scenarios Explains how to create a report card to measure quality at all levels Includes a sample curriculum that outlines the courseware required by OSHA and other licensing and regulatory agencies The authors address documentation and human resources factors and supply an abundance of information and resources in the appendices, including how and where to apply for certification, medical record review tools, policy and procedure checklists, and a state-by-state listing of resources available for outpatient and ambulatory programs. Explaining how to involve patients in the decision making process, the text details a proven system for evaluating quality at all levels of your organization.

The Memory Jogger II

A Pocket Guide of Tools for Continuous Improvement & Effective Planning


Author: Michael Brassard,Diane Ritter

Publisher: Goal Q P C Incorporated


Category: Business & Economics

Page: 164

View: 3797

Based on the original Memory Jogger, this pocket guide provides basic tools for problem solving and continuous improvement. Team techniques and collaborative decision-making tools, including the seven management and planning tools, are also included. Read it cover to cover and refer to it often.

Bennett & Brachman's Hospital Infections


Author: John V. Bennett,William Robert Jarvis,Philip S. Brachman

Publisher: Lippincott Williams & Wilkins

ISBN: 9780781763837

Category: Medical

Page: 832

View: 3884

The most influential reference in the field for nearly thirty years, Bennett and Brachman's Hospital Infections is in its thoroughly updated Fifth Edition. Written by internationally recognized experts—many affiliated with the Centers for Disease Control and Prevention—the book is the most comprehensive, up-to-date, authoritative guide to the recognition, management, prevention, and control of infections in all types of healthcare facilities. More than half of this edition's chapters have new authors who are current experts in the field. Important new chapters cover patient safety, public reporting, controlling antimicrobial-resistant pathogens (especially MRSA and VRE), fungi, and healthcare-associated infections caused by newer treatments such as invasive cardiology. This edition has a new two-color design.

Implementation Research in Health

A Practical Guide


Author: David H. Peters,Nhan T. Tran,Taghreed Adam

Publisher: World Health Organization

ISBN: 9241506210

Category: Medical

Page: 67

View: 7326

Interest in implementation research is growing, largely in recognition of the contribution it can make to maximizing the beneficial impact of health interventions. As a relatively new and, until recently, rather neglected field within the health sector, implementation research is something of an unknown quantity for many. There is therefore a need for greater clarity about what exactly implementation research is, and what it can offer. This Guide is designed to provide that clarity. Intended to support those conducting implementation research, those with responsibility for implementing programs, and those who have an interest in both, the Guide provides an introduction to basic implementation research concepts and language, briefly outlines what it involves, and describes the many opportunities that it presents. The main aim of the Guide is to boost implementation research capacity as well as demand for implementation research that is aligned with need, and that is of particular relevance to health systems in low- and middle-income countries (LMICs). Research on implementation requires the engagement of diverse stakeholders and multiple disciplines in order to address the complex implementation challenges they face. For this reason, the Guide is intended for a variety of actors who contribute to and/or are impacted by implementation research. This includes the decision-makers responsible for designing policies and managing programs whose decisions shape implementation and scale-up processes, as well as the practitioners and front-line workers who ultimately implement these decisions along with researchers from different disciplines who bring expertise in systematically collecting and analyzing information to inform implementation questions. The opening chapters (1-4) make the case for why implementation research is important to decision-making. They offer a workable definition of implementation research and illustrate the relevance of research to problems that are often considered to be simply administrative and provide examples of how such problems can be framed as implementation research questions. The early chapters also deal with the conduct of implementation research, emphasizing the importance of collaboration and discussing the role of implementers in the planning and designing of studies, the collection and analysis of data, as well as in the dissemination and use of results. The second half of the Guide (5-7) detail the various methods and study designs that can be used to carry out implementation research, and, using examples, illustrates the application of quantitative, qualitative, and mixed-method designs to answer complex questions related to implementation and scale-up. It offers guidance on conceptualizing an implementation research study from the identification of the problem, development of research questions, identification of implementation outcomes and variables, as well as the selection of the study design and methods while also addressing important questions of rigor.

The Memory Jogger 2

Tools for Continuous Improvement and Effective Planning


Author: Michael Brassard,Diane Ritter,GOAL/QPC.

Publisher: Goal Q P C Incorporated

ISBN: 9781576811139

Category: Business & Economics

Page: 214

View: 5713

A jargon-free project-management guide outlines a variety of tools for planning, process improvement and quality control while providing illustrative examples and sharing recommendations for implementing specific steps.

The Public Health Memory Jogger II

A Pocket Guide of Tools for Continuos Improvement and Effective Planning


Author: Michael Brassard

Publisher: Goal/QPC

ISBN: 9781576811016

Category: Business & Economics

Page: 165

View: 6646

A pocket guide of tools for self-improvement and effective planning focus on those people employed in the public health sector. Original.

Patient Safety in Rehabilitation Medicine, An Issue of Physical Medicine and Rehabilitation Clinics - E-Book


Author: Adrian Cristian

Publisher: Elsevier Health Sciences

ISBN: 1455744301

Category: Medical

Page: 272

View: 5548

As the number of individuals undergoing rehabilitation medicine in a variety of rehabilitation settings increases, more and more patient safety concerns are being raised. Regulatory and accreditation organizations are scrutinizing the safety of patients in both hospital and rehabilitation settings and the general public and payors are demanding that patient safety is at the top of the agenda for institutions providing care. As leaders in the practice of rehabilitation medicine, physiatrists need to be educated on this important topic. The goal of this issue is to provide the reader with a foundation on the topic of patient safety as it applies to the practice of rehabilitation medicine as well as a set of tools that can be used to improve the safety of rehabilitation patients.

The Memory Jogger II for Laboratory Operations

Raising the Level of Quality in the Medical Laboratory


Author: &. Cola Goal/Qpc,Michael Brassard,Diane Ritter

Publisher: Goal Q P C Incorporated

ISBN: 9781576811023

Category: Business & Economics

Page: 164

View: 9662

This new version of The Memory Jogger II pocket guide presents the quality improvement tools & management and planning tools for all your process improvement needs. GOAL/QPC and COLA have partnered to bring you an advanced version of the Memory Jogger II. This joint venture brings you targeted tools and examples, and it moves COLA an important step further in embracing and promoting quality systems and state-of-the-art continual improvement tools. These tools can work in all size labs, at all levels of complexity. COLA and GOAL/QPC are working together to bring you the tools to succeed. The tools in this Memory Jogger have helped thousands of organizations make dramatic improvements in their productivity, quality, and planning. It contains basic and advanced quality tools, a problem-solving model, and team guidelines. Help your organization become more focused and better skilled in identifying and solving critical problems and tackling key issues. Your organization will also be more effective at designing data- and consensus-inspired action plans and results. COLA is the premier independent medical laboratory education, consultation, and accreditation organization. In medical laboratories of all sizes and specialties, healthcare professionals around the world are using continuous quality improvement (CQI) as their strategy to bring about dramatic changes in their operations. Their purpose is to stay competitive in a world of instant communication and technological advancement.These professionals and their organizations need to meet or exceed customer expectations while maintaining a cost-competitive position. Continuous quality improvement, a systematic, organization-wide approach for continually improving all processes that deliver quality products and services, is the strategy many organizations are adopting to meet today's challenges and to prepare for those down the road.In pursuing CQI, stick to these four basic principles: 1. Develop a strong customer focus.2. Continually improve all processes.3. Involve employees.4. Mobilize both data and team knowledge to improve decision making.Use this book and the tools in it to focus on, improve, involve employees in and direct your path toward continuous quality improvement.Contents Foreword Acknowledgments How to Use This Book Tool Selector Chart Introduction Activity Network Diagram (AND) • Gantt Chart Affinity Diagram Brainstorming Cause & Effect/Fishbone Diagram Check Sheet Control Chart Data Points Flowchart Force Field Analysis Histogram Interrelationship Diagraph (ID) Matrix Diagram Nominal Group Technique (NGT) • Multivoting Pareto Chart Prioritization Matrices Process Capability Radar Chart Scatter Diagram Team Guidelines • Team Stages • Conducting Effective Meetings Tree Diagram • Process Decision Program Chart (PDPC) Problem-Solving/Process-Improvement Model: Improvement Storyboard

Das Lean Six Sigma Toolbook

Mehr als 100 Werkzeuge zur Verbesserung der Prozessgeschwindigkeit und -qualität


Author: Michael L. George,David Rowlands,Marc Price,John Maxey

Publisher: Vahlen

ISBN: 3800648539

Category: Business & Economics

Page: 275

View: 1471

Die Referenz zum Verständnis der Konzepte und Werkzeuge von Lean Six Sigma: Six Sigma ist ein statistisches Qualitätsziel und zugleich ein Instrument des Qualitätsmanagements. Ausgangspunkt dieser auf Effizienz und Qualität ausgerichteten Methode ist die Zieldefinition. Danach wird die Fehlerabweichung von diesem Idealziel ermittelt. Ihr Kernelement ist also die Beschreibung, Messung, Analyse, Verbesserung und Überwachung von Geschäftsprozessen unter anderem mit statistischen Mitteln. Dabei orientieren sich die Ziele an Prozesskennzahlen eines Unternehmens und an den Kundenbedürfnissen. In diesem Buch werden alle wichtigen Werkzeuge zur Anwendung von Lean Six Sigma vorgestellt und systematisch auf ihre Einsatzgebiete hin eingeordnet. Detaillierte Erläuterungen helfen zu verstehen, welches Werkzeug wann, wie und warum einzusetzen ist. Aus dem Inhalt: - Voice of the Customer - Wertstromanalyse und Prozessflussdiagramme - Datenerhebung und Abweichungsanalysen - Fehlerursachen identifizieren und verifizieren - Minderung der Durchlaufzeiten und der nicht-wertschöpfenden Kosten - Komplexität und Komplexitätsanalyse - Auswahl und Pilotierung von Lösungen Michael L. George ist Chairman der George Group, der weltweit führenden Six-Sigma-Beratung. David Rowlands ist Vice President für Six Sigma bei der North American Solution Group, einer Division von Xerox. Marc Pice und John Maxey sind Mitarbeiter der George Group. Die Übersetzung dieses Buchs wurde vom Six-Sigma-Experten Dirk Dose, Partner bei der PPI AG (, und seinem Team vorgenommen. Er verfügt über umfangreiche Beratungspraxis mit Prozessoptimierungsprojekten, bei denen Six Sigma zur Verbesserung von Geschäftsprozessen eingesetzt wurde. Lean Six Sigma ist eine der führenden Techniken zur Maximierung der Prozesseffizienz und zur Steuerung jedes Schritts eines Geschäftsprozesses. Mit dem Lean Six Sigma Toolbook werden Sie entdecken, wie Sie Ihr Unternehmen auf ein neues Niveau der Wettbewerbsfähigkeit heben können.

Die feinen Unterschiede

Kritik der gesellschaftlichen Urteilskraft


Author: Pierre Bourdieu

Publisher: N.A

ISBN: 9783518576250

Category: Aesthetics, French

Page: 877

View: 2976

Die Analyse des kulturellen Konsums ist für alle von Interesse, die geneigt sind, ihre eigenen, meist als selbstverständlich aufgefassten kulturellen Vorlieben und Praktiken zu prüfen. Der Reiz und das Verdienst des Buches liegen darin, dass der Autor immer im Kontakt zum konkreten Alltag bleibt. Die Lektüre der Feinen Unterschiede wird ein spannender Selbsterfahrungsprozess.

Six Sigma+Lean Toolset

Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten


Author: Renata Meran,Alexander John,Christian Staudter,Olin Roenpage

Publisher: Springer-Verlag

ISBN: 3642273327

Category: Business & Economics

Page: 398

View: 657

In dem Band werden sämtliche Werkzeuge vorgestellt, die für die Verbesserung von Prozessen in der Projekt- und Workshoparbeit benötigt werden. Die Werkzeuge sind klar und übersichtlich erläutert - ergänzt durch Beispiele und Anwendungstipps. Die Chronologie folgt dem Ablauf eines Verbesserungsprojekts mit den Schritten D(efine), M(easure), A(nalyze), I(mprove) und C(ontrol). In der 3. Auflage werden Anwender durch Fragen zur Auswahl des geeigneten Werkzeugs geführt – ein Paradigmenwechsel vom Tool- zum Mindset, der sich in der Praxis bewährt hat.

Der Toyota-Weg

14 Managementprinzipien des weltweit erfolgreichsten Automobilkonzerns


Author: Jeffrey K. Liker

Publisher: FinanzBuch Verlag

ISBN: 9783898791885

Category: Strategisches Management / Fertigungssystem / Unternehmenskultur / Lernende Organisation / Kraftfahrzeugindustrie / Japan

Page: 432

View: 8831

Six Sigma für Dummies


Author: Craig Gygi,Neil DeCarlo,Bruce Williams

Publisher: John Wiley & Sons

ISBN: 3527817611

Category: Business & Economics

Page: 400

View: 7607

Möchten Sie verstehen, was Six Sigma genau ist? Wollen Sie die Vorteile von Six Sigma in Ihrer Firma nutzen und so Abläufe optimieren? Dann greifen Sie zu "Six Sigma für Dummies" und lassen Sie sich leicht verständlich erklären, was es damit genau auf sich hat. Six Sigma ist eine auf Effizienz ausgerichtete Qualitätssicherungsmethode. Es ist eine quantitative Methode, bei der genau ermittelt wird, wie das Ziel aussehen soll und wie groß die Fehlerabweichung von diesem Idealziel ist, sei es ein Produktionsprozess oder die Kundenorientierung eines Unternehmens. Es ist eine erfolgreiche Methode, viele Unternehmen setzen Six Sigma bereits ein.

Sehen lernen

mit Wertstromdesign die Wertschöpfung erhöhen und Verschwendung beseitigen


Author: Mike Rother,John Shook

Publisher: N.A

ISBN: 9783980952118


Page: 96

View: 6474

Die Kata des Weltmarktführers

Toyotas Erfolgsmethoden


Author: Mike Rother

Publisher: Campus Verlag

ISBN: 3593399377

Category: Business & Economics

Page: 301

View: 5109

Was Toyota so erfolgreich macht, sind vor allem die sogenannten Kata: besondere Denk- und Verhaltensweisen der Mitarbeiter und Routinen, die damit einhergehen. Mike Rother erläutert in der erweiterten Auflage seines Standardwerks anhand zahlreicher Beispiele, wie die Kata funktionieren, und zeigt, wie Führungskräfte sie in ihr Unternehmen integrieren können.