The Art of Coaching Teams

Building Resilient Communities that Transform Schools

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Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 111898417X

Category: Education

Page: 384

View: 4729

The missing how-to manual for being an effective team leader The Art of Coaching Teams is the manual you never received when you signed on to lead a team. Being a great teacher is one thing, but leading a team, or team development, is an entirely different dynamic. Your successes are public, but so are your failures—and there's no specific rubric or curriculum to give you direction. Team development is an art form, and this book is your how-to guide to doing it effectively. You'll learn the administrative tasks that keep your team on track, and you'll gain access to a wealth of downloadable tools that simplify the "getting organized" process. Just as importantly, you'll explore what it means to be the kind of leader that can bring people together to accomplish difficult tasks. You'll find practical suggestions, tools, and clear instructions for the logistics of team development as well as for building trust, developing healthy communication, and managing conflict. Inside these pages you'll find concrete guidance on: Designing agendas, making decisions, establishing effective protocols, and more Boosting your resilience, understanding and managing your emotions, and meeting your goals Cultivating your team's emotional intelligence and dealing with cynicism Utilizing practical tools to create a customized framework for developing highly effective teams There is no universal formula for building a great team, because every team is different. Different skills, abilities, personalities, and goals make a one-size-fits-all approach ineffective at best. Instead, The Art of Coaching Teams provides a practical framework to help you develop your group as a whole, and keep the team moving toward their common goals.

The Art of Coaching Teams

Building Resilient Communities that Transform Schools

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Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 1118984161

Category: Education

Page: 384

View: 2482

The missing how-to manual for being an effective team leader The Art of Coaching Teams is the manual you never received when you signed on to lead a team. Being a great teacher is one thing, but leading a team, or team development, is an entirely different dynamic. Your successes are public, but so are your failures—and there's no specific rubric or curriculum to give you direction. Team development is an art form, and this book is your how-to guide to doing it effectively. You'll learn the administrative tasks that keep your team on track, and you'll gain access to a wealth of downloadable tools that simplify the "getting organized" process. Just as importantly, you'll explore what it means to be the kind of leader that can bring people together to accomplish difficult tasks. You'll find practical suggestions, tools, and clear instructions for the logistics of team development as well as for building trust, developing healthy communication, and managing conflict. Inside these pages you'll find concrete guidance on: Designing agendas, making decisions, establishing effective protocols, and more Boosting your resilience, understanding and managing your emotions, and meeting your goals Cultivating your team's emotional intelligence and dealing with cynicism Utilizing practical tools to create a customized framework for developing highly effective teams There is no universal formula for building a great team, because every team is different. Different skills, abilities, personalities, and goals make a one-size-fits-all approach ineffective at best. Instead, The Art of Coaching Teams provides a practical framework to help you develop your group as a whole, and keep the team moving toward their common goals.

The Art of Coaching Teams

Building Resilient Communities that Transform Schools

DOWNLOAD NOW »

Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 1118984153

Category: Education

Page: 384

View: 2254

The missing how-to manual for being an effective team leader The Art of Coaching Teams is the manual you never received when you signed on to lead a team. Being a great teacher is one thing, but leading a team, or team development, is an entirely different dynamic. Your successes are public, but so are your failures—and there's no specific rubric or curriculum to give you direction. Team development is an art form, and this book is your how-to guide to doing it effectively. You'll learn the administrative tasks that keep your team on track, and you'll gain access to a wealth of downloadable tools that simplify the "getting organized" process. Just as importantly, you'll explore what it means to be the kind of leader that can bring people together to accomplish difficult tasks. You'll find practical suggestions, tools, and clear instructions for the logistics of team development as well as for building trust, developing healthy communication, and managing conflict. Inside these pages you'll find concrete guidance on: Designing agendas, making decisions, establishing effective protocols, and more Boosting your resilience, understanding and managing your emotions, and meeting your goals Cultivating your team's emotional intelligence and dealing with cynicism Utilizing practical tools to create a customized framework for developing highly effective teams There is no universal formula for building a great team, because every team is different. Different skills, abilities, personalities, and goals make a one-size-fits-all approach ineffective at best. Instead, The Art of Coaching Teams provides a practical framework to help you develop your group as a whole, and keep the team moving toward their common goals.

The Art of Coaching

Effective Strategies for School Transformation

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Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 1118421027

Category: Education

Page: 360

View: 7094

Hands-on resources for new and seasoned school coaches This practical resource offers the foundational skills and tools needed by new coaching educators, as well as presenting an overview of the knowledge and theory base behind the practice. Established coaches will find numerous ways to deepen and refine their coaching practice. Principals and others who incorporate coaching strategies into their work will also find a wealth of resources. Aguilar offers a model for transformational coaching which could be implemented as professional development in schools or districts anywhere. Although she addresses the needs of adult learners, her model maintains a student-centered focus, with a specific lens on addressing equity issues in schools. Offers a practical resource for school coaches, principals, district leaders, and other administrators Presents a transformational coaching model which addresses systems change Pays explicit attention to surfacing and interrupting inequities in schools The Art of Coaching: Effective Strategies for School Transformation offers a compendium of school coaching ideas, the book's explicit, user-friendly structure enhances the ability to access the information.

Onward

Cultivating Emotional Resilience in Educators

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Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 1119364906

Category: Education

Page: 384

View: 8699

A practical framework to avoid burnout and keep great teachers teaching Onward tackles the problem of educator stress, and provides a practical framework for taking the burnout out of teaching. Stress is part of the job, but when 70 percent of teachers quit within their first five years because the stress is making them physically and mentally ill, things have gone too far. Unsurprisingly, these effects are highest in difficult-to-fill positions such as math, science, and foreign languages, and in urban areas and secondary classrooms—places where we need our teachers to be especially motivated and engaged. This book offers a path to resiliency to help teachers weather the storms and bounce back—and work toward banishing the rain for good. This actionable framework gives you concrete steps toward rediscovering yourself, your energy, and your passion for teaching. You’ll learn how a simple shift in mindset can affect your outlook, and how taking care of yourself physically, mentally, and emotionally is one of the most important things you can do. The companion workbook helps you put the framework into action, streamlining your way toward renewal and strength. Cultivate resilience with a four-part framework based on 12 key habits Uncover your true self, understand emotions, and use your energy where it counts Adopt a mindful, story-telling approach to communication and community building Keep learning, playing, and creating to create an environment of collective celebration By cultivating resilience in schools, we help ensure that we are working in, teaching in, and leading organizations where every child thrives, and where the potential of every child is recognized and nurtured. Onward provides a step-by-step plan for reigniting that spark.

Evocative Coaching

Transforming Schools One Conversation at a Time

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Author: Bob Tschannen-Moran,Megan Tschannen-Moran

Publisher: John Wiley & Sons

ISBN: 9780470630921

Category: Business & Economics

Page: 368

View: 2522

There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a dynamic dance, the model is choreographed in four steps ? Story, Empathy, Inquiry, Design ? which are each laid out in its own chapter with powerful illustrative materials and end-of-chapter discussion questions to prompt further reflection. Bringing together the best research and wisdom in educational leadership and professional coaching, authors Bob and Megan Tschannen-Moran have developed a simple yet profound way of facilitating new conversations in schools through Story Listening, Expressing Empathy, Appreciative Inquiry, and Design Thinking. It?s an iterative process that moves beyond old ways of thinking, doing, and being. It?s an inspirational process that reinvigorates the passion for making schools better, one conversation at a time. This happens when coaches: give teachers our full, undivided attention; accept and meet teachers where they are right now, without making them wrong; ask and trust teachers to take charge of their own learning and growth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their own experiences; harness the strengths teachers have to meet challenges and overcome obstacles; reframe difficulties and challenges as opportunities to learn and grow; invite teachers to discover possibilities and find answers for themselves; dialogue with teachers regarding their higher purpose for teaching; uncover teachers? natural impulse to engage with colleagues and students; assist teachers to draw up a personal blueprint for professional mastery; support teachers in brainstorming and trying new ways of doing things; maintain an upbeat, energetic, and positive attitude at all times; collaborate with teachers to design and conduct appropriate learning experiments; enable teachers to build supportive environments and teams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would do alone. Each chapter provides a research-based theory to support the strategies presented, and includes specific suggestions and anecdotes. The Evocative Coaching model makes coaching enjoyable by getting people to focus on what they do best, and it invites larger, more integral conversations so that people talk about their work in the context of other things they care about. Resting on strong, evidence-based practices, the Evocative Coaching model offers educators the help they need to meet the challenges of increased accountability and expectations. This model can also be used effectively by coaches and leaders in other organizational contexts. Table of Contents: Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective Coach To learn more about Evocative Coaching and to sign up for the Evocative Coach Training Program, visit www.SchoolTransformation.com.

Instructional Coaches and the Instructional Leadership Team

A Guide for School-Building Improvement

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Author: Dean T. Spaulding,Gail M. Smith

Publisher: Corwin Press

ISBN: 1452284245

Category: Education

Page: 160

View: 9749

Supercharge school improvement with instructional coaches! How can coaches seamlessly integrate themselves into the fabric of a school and help teachers improve their practice from day one? This unique companion provides an inside look at the day-to-day work of an instructional coach and offers field-tested activities, materials, and data collection forms for coaches and instructional leadership teams. The authors address common challenges, including: Observing classrooms and providing formative feedback Reaching out to the hesitant or resistant teacher Adapting data and analysis into usable information for the team Recruiting, training, and supporting new instructional coaches

Student-Centered Coaching

A Guide for K–8 Coaches and Principals

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Author: Diane Sweeney

Publisher: Corwin Press

ISBN: 1452238693

Category: Education

Page: 232

View: 1974

Improve student outcomes with data-driven coaching Student-Centered Coaching is grounded on the premise that school-based coaching can be designed to directly impact student learning. Shifting the focus from “fixing” teachers to collaborating with them in designing instruction that targets for student achievement makes coaching more respectful and results-based. The book also underscores the critical role of the principal in fostering a culture of learning. Each chapter includes: A model for designing and implementing student-centered coaching Data-driven coaching tools and techniques focused on student learning Specific practices for leading a student-centered coaching effort

Blended Coaching

Skills and Strategies to Support Principal Development

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Author: Gary Bloom,Claire Castagna,Ellen Moir,Betsy Warren

Publisher: Corwin Press

ISBN: 1483304191

Category: Education

Page: 168

View: 9011

Support new and veteran principals through coaching-based professional development! How can a coach support a school leader in mastering the professional and emotional challenges of school leadership in a manner that has a positive impact on students? This book provides practical skills and strategies for leadership coaching explicitly tied to the needs of principals and other school leaders. An indispensable resource for improving principal retention, teacher satisfaction and student achievement, this ready reference contains: Real-life examples Reflective prompts Practical exercises Comprehensive resources, including worksheets, sample forms, and assessments

Peer Coaching

Unlocking the Power of Collaboration

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Author: Les Foltos

Publisher: Corwin Press

ISBN: 1483300218

Category: Education

Page: 232

View: 8697

Teachers are better together! For schools to implement the classroom changes the future demands, teachers must learn how to collaborate effectively. This book details the deeply-researched peer coaching method formulated by Les Foltos and implemented in over 40 countries with powerful results. Its insights include: How peer coaching that makes a difference involves much more than just offering advice. How a coaching relationship is first built on trust, and then on the willingness to take risks. Why peer coaching should focus on adapting teaching methods to the technological future of education.

Impact Coaching

Scaling Instructional Leadership

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Author: Julie R. Smith,Raymond L. Smith

Publisher: Corwin Press

ISBN: 1506361803

Category: Education

Page: 216

View: 2120

Invest in building talent. The best principals don’t just happen. Your single most impactful investment toward student achievement might be an investment in helping leaders learn. This book bucks the notion of leaving principals to learn the ropes on their own. The solid, sustainable, and laser-sharp focus on instructional leadership helps leaders hone, model and lead new learning through deliberate practice by: ? Engaging in rich, rigorous, and reflective open-to-learning conversations with both coaches and colleagues to improve instructional leadership practices ? Leveraging their 5 Big Winner Practices for highest impact, and ? Using Linking Walks to apply new ideas to real scenarios.

The Onward Workbook

Daily Activities to Cultivate Your Emotional Resilience and Thrive

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Author: Elena Aguilar

Publisher: John Wiley & Sons

ISBN: 1119367271

Category: Education

Page: 672

View: 2464

An empowering journey that keeps great teachers in the classroom The Onward Workbook is a collection of tools and strategies that help teachers banish the burnout and cultivate true resilience. Keyed to the framework presented in Onward, this companion piece augments the text with practical exercises, coaching, and step-by-step walkthroughs of beneficial practices. Deep introspection allows you to verbalize your feelings, name your challenges, and identify the tools you have and the tools you need—from there, you’ll explore each of the 12 Key Habits and learn how to put them into practice every day. In cultivating resilience within yourself and your teaching practice, you improve your health, your outlook, and your relationships while building an environment in which every child succeeds. This workbook takes you on a journey of specific self-discovery that changes your perspective, renews your confidence, and empowers you to make the much-needed changes that allow you to continue inspiring young minds. Dig deeper within to discover what you’re truly made of Decode complex emotions, body language, and nonverbal communications Challenge your beliefs, build community, and navigate difficult interactions Learn more, feel more, play more, and practice effective self-care Resiliency is an underrated skill—one that can make all the difference in our schools. Challenges will always arise, but it is your response that dictates the outcome. Can you think of a more important lesson for your students? When some 70 percent of teachers quit within their first five years, it is clear that changes must be made. The Onward Workbook equips you to make the changes that you can, and flourish into the future. While this book can be used by individuals, it is also designed so that groups, teams, departments, or an entire staff can take up the learning together. There are specific suggestions in the workbook for using this with a group, and educators will reap even more reward from discussing the practices and experiences with colleagues.

How to Build an Instructional Coaching Program for Maximum Capacity

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Author: Nina Jones Morel,Carla Staton Cushman

Publisher: Corwin Press

ISBN: 1452202893

Category: Education

Page: 213

View: 9398

The authors engage school and district leaders with a nautical metaphor that guides them through the journey of developing and sustaining an effective coaching program.

Leading Student-Centered Coaching

Building Principal and Coach Partnerships

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Author: Diane Sweeney,Ann Mausbach

Publisher: Corwin Press

ISBN: 1544320566

Category: Education

Page: 192

View: 2941

Essential leadership moves for supporting instructional coaching in your school Strong leadership is essential in any successful instructional coaching effort. This action-oriented guideprovides principals and district leaders with the background, practices, and tools required for leading coaching efforts that have a measurable impact on student and teacher learning. Filled with ideas that school leaders can easily apply, this book includes: Tools and techniques for preparing a school for coaching, launching a coaching culture, and supporting coaches Leadership moves and lessons from the field that provide strategies for building principal and coach partnerships Recommendations for coaches to use as they strive to increase their impact

Evoking Greatness

Coaching to Bring Out the Best in Educational Leaders

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Author: Megan Tschannen-Moran,Bob Tschannen-Moran

Publisher: Corwin Press

ISBN: 1506377831

Category: Education

Page: 240

View: 2718

Discover coaching strategies to inspire greatness in any educational leader! Centered on evocative coaching, a person-centered, no-fault, strengths-based coaching model, this book will equip those who coach educational leaders to host engaging and productive coaching conversations. Coaches who read this book will learn to LEAD: Listen, Empathize, Appreciate, and Design, as well as to discover: Guidance for coaching leaders with specific questions, things to listen for, and ways to generate new ideas and motivation Research-based theories that ground the strategies presented in each chapter Real-life vignettes that illustrate the evocative coaching model in action Reflection and discussion questions, templates, and other materials to scaffold the learning of coaches as they innovate their way forward "Leadership coaching has arisen as a powerful intervention to support the professional learning of leaders. In this book Megan and Bob Tschannen-Moran invite us to see into their world of evocative coaching. They demonstrate how coaching conversations can lead to a flow of energy, enthusiasm and possibilities that bring out movement in people. The authors combine their theoretical knowledge with their experience as coaches, exemplified in wonderful stories and practical examples. As a coach myself I could not stop reading because I was so curious about the next chapter. The book is a great example of how high quality professional learning can enhance educational leaders' daily leadership practice." —Marit Aas, Associate Professor University of Oslo, Oslo, Norway

Culturally Sustaining Pedagogies

Teaching and Learning for Justice in a Changing World

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Author: Django Paris,H. Samy Alim

Publisher: Teachers College Press

ISBN: 0807775703

Category: Education

Page: 294

View: 7409

Culturally Sustaining Pedagogies raises fundamental questions about the purpose of schooling in changing societies. Bringing together an intergenerational group of prominent educators and researchers, this volume engages and extends the concept of culturally sustaining pedagogy (CSP)—teaching that perpetuates and fosters linguistic, literate, and cultural pluralism as part of schooling for positive social transformation. The authors propose that schooling should be a site for sustaining the cultural practices of communities of color, rather than eradicating them. Chapters present theoretically grounded examples of how educators and scholars can support Black, Indigenous, Latinx, Asian/Pacific Islander, South African, and immigrant students as part of a collective movement towards educational justice in a changing world. Book Features: A definitive resource on culturally sustaining pedagogies, including what they look like in the classroom and how they differ from deficit-model approaches.Examples of teaching that sustain the languages, literacies, and cultural practices of students and communities of color.Contributions from the founders of such lasting educational frameworks as culturally relevant pedagogy, funds of knowledge, cultural modeling, and third space. Contributors: H. Samy Alim, Mary Bucholtz, Dolores Inés Casillas, Michael Domínguez, Nelson Flores, Norma Gonzalez, Kris D. Gutiérrez, Adam Haupt, Amanda Holmes, Jason G. Irizarry, Patrick Johnson, Valerie Kinloch, Gloria Ladson-Billings, Carol D. Lee, Stacey J. Lee, Tiffany S. Lee, Jin Sook Lee, Teresa L. McCarty, Django Paris, Courtney Peña, Jonathan Rosa, Timothy J. San Pedro, Daniel Walsh, Casey Wong “All teachers committed to justice and equity in our schools and society will cherish this book.” —Sonia Nieto, professor emerita, University of Massachusetts, Amherst “This book is for educators who are unafraid of using education to make a difference in the lives of the most vulnerable.” —Pedro Noguera, University of California, Los Angeles “This book calls for deep, effective practices and understanding that centers on our youths’ assets.” —Prudence L. Carter, dean, Graduate School of Education, UC Berkeley

The Coach Approach to School Leadership

Leading Teachers to Higher Levels of Effectiveness

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Author: Jessica Johnson,Shira Leibowitz,Kathy Perret

Publisher: ASCD

ISBN: 1416623884

Category: Education

Page: 181

View: 5900

Three coaching and leadership experts explore how using instructional coaching techniques enables principals to balance learning leadership with their evaluative and supervisory duties.

Learning Targets

Helping Students Aim for Understanding in Today's Lesson

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Author: Connie M. Moss,Susan M. Brookhart

Publisher: ASCD

ISBN: 141661480X

Category: Education

Page: 220

View: 7554

In Learning Targets, Connie M. Moss and Susan M. Brookhart contend that improving student learning and achievement happens in the immediacy of an individual lesson--what they call "today's lesson"--or it doesn't happen at all. The key to making today's lesson meaningful? Learning targets. Written from students' point of view, a learning target describes a lesson-sized chunk of information and skills that students will come to know deeply. Each lesson's learning target connects to the next lesson's target, enabling students to master a coherent series of challenges that ultimately lead to important curricular standards. Drawing from the authors' extensive research and professional learning partnerships with classrooms, schools, and school districts, this practical book * Situates learning targets in a theory of action that students, teachers, principals, and central-office administrators can use to unify their efforts to raise student achievement and create a culture of evidence-based, results-oriented practice. * Provides strategies for designing learning targets that promote higher-order thinking and foster student goal setting, self-assessment, and self-regulation. * Explains how to design a strong performance of understanding, an activity that produces evidence of students' progress toward the learning target. * Shows how to use learning targets to guide summative assessment and grading. Learning Targets also includes reproducible planning forms, a classroom walk-through guide, a lesson-planning process guide, and guides to teacher and student self-assessment. What students are actually doing during today's lesson is both the source of and the yardstick for school improvement efforts. By applying the insights in this book to your own work, you can improve your teaching expertise and dramatically empower all students as stakeholders in their own learning.

The Impact Cycle

What Instructional Coaches Should Do to Foster Powerful Improvements in Teaching

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Author: Jim Knight

Publisher: Corwin Press

ISBN: 1544317808

Category: Education

Page: 288

View: 5912

"Jim Knight is one of the wise men of coaching. His well is deep; he draws from it the best tools from practitioners, the wisdom of experience, and research-based insights. And he never loses sight of the bigger picture: the point of all this is to have more impact in this life we're lucky enough to live." —MICHAEL BUNGAY STANIER, Author of The Coaching Habit "Coaching done well may be the most effective intervention designed for human performance. Jim Knight’s work has helped me understand the details of how effective coaching can and should be done." —DR. ATUL GAWANDE, surgeon, public health researcher, and author of The Checklist Manifesto Identify . . . Learn . . . Improve When it comes to improving practice, few professional texts can rival the impact felt by Jim Knight’s Instructional Coaching. For hundreds of thousands of educators, Jim bridged the long-standing divide between staff room and classroom offering up a much a more collaborative, respectful, and efficient PD model for achieving instructional excellence. Now, one decade of research and hundreds of in-services later, Jim takes that work a significant step further with The Impact Cycle: an all-new instructional coaching cycle to help teachers and, in turn, their students improve in clear, measurable ways. Quintessential Jim, The Impact Cycle comes loaded with every possible tool to help you reach your coaching goals, starting with a comprehensive video program, robust checklists, and a model Instructional Playbook. Quickly, you’ll learn how to Interact and dialogue with teachers as partners Guide teachers to identify emotionally compelling, measurable, and student-focused goals Set coaching goals, plan strategies, and monitor progress for optimal impact Use documentary-style video and text-based case studies as models to promote maximum teacher clarity and proactive problem solving Streamline teacher enrollment, data collection, and deep listening Jim writes, “When we grow, improve, and learn, when we strive to become a better version of ourselves, we tap into something deep in ourselves that craves that kind of growth.” Read The Impact Cycle and soon you’ll discover how you can continually refine your practice to help teachers and students realize their fullest potential. View Jim Knight’s Impact Cycle video trailer:

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

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Author: Ben Benjamin,Amy Yeager,Anita Simon

Publisher: McGraw Hill Professional

ISBN: 0071772103

Category: Business & Economics

Page: 256

View: 7080

One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand