Technology Strategies for the Hospitality Industry

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Author: Peter D. Nyheim,Daniel J. Connolly

Publisher: N.A

ISBN: 9780135038024

Category: Business & Economics

Page: 262

View: 7548

TECHNOLOGY STRATEGIES FOR THE HOSPITALITY INDUSTRY, 2/e examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it succeed in the hospitality business.

Technology Strategies for the Hospitality Industry

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Author: Peter D. Nyheim,Daniel J. Connolly

Publisher: Pearson

ISBN: 9780134484495

Category: Hospitality industry

Page: 288

View: 6979

For courses in technology in hospitality. A practical guide to enhancing hospitality with technology Technology Strategies for the Hospitality Industry examines technology strategies for the hospitality industry, from hotels and restaurants, to meetings and events. Practical in its approach, the text has a running theme of strategy throughout, and each chapter flows in the same order -- interview, content, case study, and questions. Written in cooperation with a team of contributing authors from the industry, the 3rd edition includes a new chapter on virtual and augmented reality in hospitality and updated material on current and emerging technologies.

Technology Strategies for the Hospitality Industry: Pearson New International Edition

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Author: Peter Nyheim,Daniel Connolly

Publisher: Pearson Higher Ed

ISBN: 1292054670

Category: Juvenile Nonfiction

Page: 272

View: 4145

For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology. This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.

Sustainability in the Hospitality Industry

Principles of sustainable operations

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Author: Willy Legrand,Philip Sloan,Joseph S. Chen

Publisher: Routledge

ISBN: 1317426584

Category: Business & Economics

Page: 548

View: 3181

Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry. Enhanced online material for students and lecturers including: web and video links, a test bank, PowerPoint slides and additional case studies. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.

Strategic Management for Tourism, Hospitality and Events

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Author: Nigel Evans

Publisher: Routledge

ISBN: 1135038279

Category: Business & Economics

Page: 708

View: 8468

Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout. Among the new features and topics included in this edition are: Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategy New international Tourism, Hospitality and Events case studies from both SME’s and large-scale businesses are integrated throughout to show applications of strategic management theory, such as objectives, products and markets and strategic implementation. Longer combined sector case studies are also included at the end of the book for seminar work. New content on emerging strategic issues affecting the tourism ,hospitality and events industries, such as innovation, employment, culture and sustainability Web Support for tutors and students providing explanation and guidelines for instructors on how to use the textbook and case studies, additional exercises, case studies and video links for students. This book is written in an accessible and engaging style and structured logically with useful features throughout to aid students’ learning and understanding. This book is an essential resource to Tourism, Hospitality and Events students.

Yield Management

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Author: Anthony Ingold,Ian Yeoman,Una McMahon-Beattie

Publisher: Cengage Learning EMEA

ISBN: 9780826448255

Category: Business & Economics

Page: 345

View: 6820

This ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. The book concludes with a range of case studies taken from airlines, hotels, restaurants, cruise lines and leisure industries.

International Hospitality Management

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Author: Alan Clarke,Wei Chen

Publisher: Routledge

ISBN: 1136394028

Category: Business & Economics

Page: 400

View: 7320

International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Special Event Production: The Process

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Author: Doug Matthews

Publisher: Routledge

ISBN: 1317664302

Category: Business & Economics

Page: 264

View: 8383

This must-have guide to special event production looks deep behind the scenes of an event and dissects what it is that creates success. It analyses the process - the planning and business aspects - to provide a unique guide to producing a variety of events from weddings to festivals. It explains thoroughly budgeting and resource concerns, planning and cost projections and the role of the well-crafted proposal. This new edition has been significantly updated to include: Three new chapters: Event Design, Information Technology and Sustainability and Event Production. Updated and new case studies from USA, Canada , India, Russia and Malaysia. New Industry Voice feature, including an interview with industry experts from around the world commenting on their experiences of event planning and production. New content on: technology, volunteers, venues and PR and marketing. Enhanced online resources including: PowerPoint lecture slides, checklists, glossaries, additional questions and challenges, web links, sample contract templates, production schedule templates, and evaluation forms. Incorporating pedagogical features, this easy-to-read book is packed with photographs, diagrams, flow charts, checklists, sample forms, and real-life examples. It steps through the whole process from the creativity and proposal at the outset, to budgeting, the contract and risk management with event follow up to conclude. A must have resource for event planners, managers, caterers and students. This text is part two of a two book set - also available is Special Events Production: The Resources (978-1-138-78567-0). This book offers an in - depth guide to the technical aspects of a big event such as lighting and audio systems, visual presentation technology, special effects and temporary outdoor venues.

Managerial Accounting for the Hospitality Industry, 2nd Edition

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Author: Lea R. Dopson,David K. Hayes

Publisher: Wiley Global Education

ISBN: 1119299381

Category: Business & Economics

Page: 516

View: 638

Following a successful debut edition, this new Second Edition of Managerial Accounting for the Hospitality Industry builds on its strengths of clear organization and the ease with which students work through it. This new edition includes more basic math support for students and a more developed inclusion of ethical considerations and global changes both in accounting systems and in the hospitality industry.

Exploring the Hospitality Industry

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Author: John R. Walker

Publisher: N.A

ISBN: 9780134744919

Category: Hospitality industry

Page: 384

View: 5193

Hospitality spirit -- Tourism -- Characteristics of tourism -- Lodging -- Lodging operations -- Cruising -- Restaurants -- Restaurant operations -- Managed services -- Beverages -- Clubs -- Theme parks and attractions -- Gaming entertainment -- Meetings, conventions, and expositions -- Special events

International Encyclopedia of Hospitality Management

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Author: Abraham Pizam

Publisher: Butterworth-Heinemann

ISBN: 1856177149

Category: Business & Economics

Page: 712

View: 4151

The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. There are 185 Hospitality Management degrees in the UK alone. This new edition updates and significantly revises twenty five per cent of the entries and has an additional twenty new entries. New online material makes it the most up-to-date and accessible hospitality management encyclopedia on the market. It covers all of the relevant issues in the field of hospitality management from a sectoral level (lodging, restaurants/food service, time-share, clubs and events) as well as a functional one (accounting and finance, marketing, strategic management, human resources, information technology and facilities management). Its unique, user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail that takes a more cross-sectional view across each subject field or more focused information that looks closely at specific topics and issues within the hospitality industry today.

Guest Service in the Hospitality Industry

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Author: Paul J. Bagdan

Publisher: Wiley Global Education

ISBN: 1118476891

Category: Business & Economics

Page: 368

View: 1182

Taking care of the customer is the heart of the hospitality business. Doing so means understanding and anticipating what the customer needs and then knowing how to meet and exceed those needs. Adopting an approach with insights from all areas of hospitality, Guest Service in the Hospitality Industry explores the intricacies of quality guest service with solid and proven concepts across the industry. By providing several frameworks for thought, this book opens readers’ minds to the idea of taking care of the guest.Integrating quality service into the identity and individual operations of the overall business is the key to success in the hospitality industry. Guest Service in the Hospitality Industry prepares hospitality managers to meet and exceed guests’ expectations through quality service that is evident in all of the operation, its people, and its plan.

Applied Facilities Management for the Hospitality Industry

(Second Edition)

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Author: John E. Edwards

Publisher: Cognella Academic Publishing

ISBN: 9781516515752

Category: Business & Economics

Page: 312

View: 2254

Applied Facilities Management for the Hospitality Industry is designed to provide readers with a practical approach to understanding the activities and responsibilities involved in managing the aspects of a hospitality enterprise. It presents real world analysis of the concerns, issues, and practices used by facilities managers in the profitable support of hospitality operations. Written in clear terms and using a common-sense approach to facilities management, the book approaches complex issues in an easy to understand and relatable manner. Specific topics include the functions and responsibilities of a facilities manager, information management, effective communication, workload planning and staffing, and financial management, among others. Applied Facilities Management for the Hospitality Industry features management tools and systems developed and used by the author in the management of large buildings and systems. Using real world experience in both the facilities and construction management of modern buildings and campuses, the book enables readers to not only understand the concepts, but also be prepared to use them in real world facilities issues in the hospitality industry. John E. Edwards, M.B.A., F.M.A., is an instructor at Texas Tech University, teaching general management and facilities management to students majoring in restaurant, hospitality, and institutional management. He has over 30 years of facilities, logistics, construction, and lodging management experience. Professor Edwards is an established and published authority in logistics support for complex international operations in remote locations under adverse conditions.

Hospitality Strategic Management

Concepts and Cases

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Author: Cathy A. Enz

Publisher: John Wiley and Sons

ISBN: 047008359X

Category: Business & Economics

Page: 676

View: 9447

Updated to include the current models, theories, and hospitality practices, this book is a comprehensive guide to strategic management in the international hospitality industry.

Revenue Management for the Hospitality Industry

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Author: David K. Hayes,Allisha Miller

Publisher: Wiley Global Education

ISBN: 1118136926

Category: Business & Economics

Page: 528

View: 1300

Revenue Management for the Hospitality Industry is filled with practical examples and best practices on the topic of revenue management, a critical aspect of the industry. Through numerous revenue management examples from the hospitality industry and a running case example throughout the book, students will discover how they can incorporate revenue management principles and best practices. The core of revenue management of a hospitality organisation is to, as the authors explain, "charge the right price, to the right customer, for the right product, through the right channel, at the right time." The book is intended for students with prior knowledge and understanding of the hospitality industry, and will explain what they need to know and how to be successful.

Biochar for Environmental Management

Science, Technology and Implementation

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Author: Johannes Lehmann,Stephen Joseph

Publisher: Routledge

ISBN: 1134489536

Category: Business & Economics

Page: 944

View: 9318

Biochar is the carbon-rich product which occurs when biomass (such as wood, manure or crop residues) is heated in a closed container with little or no available air. It can be used to improve agriculture and the environment in several ways, and its persistence in soil and nutrient-retention properties make it an ideal soil amendment to increase crop yields. In addition to this, biochar sequestration, in combination with sustainable biomass production, can be carbon-negative and therefore used to actively remove carbon dioxide from the atmosphere, with potentially major implications for mitigation of climate change. Biochar production can also be combined with bioenergy production through the use of the gases that are given off in the pyrolysis process. The first edition of this book, published in 2009, was the definitive work reviewing the expanding research literature on this topic. Since then, the rate of research activity has increased at least ten-fold, and biochar products are now commercially available as soil amendments. This second edition includes not only substantially updated chapters, but also additional chapters: on environmental risk assessment; on new uses of biochar in composting and potting mixes; a new and controversial field of studying the effects of biochar on soil carbon cycles; on traditional use with very recent discoveries that biochar was used not only in the Amazon but also in Africa and Asia; on changes in water availability and soil water dynamics; and on sustainability and certification. The book therefore continues to represent the most comprehensive compilation of current knowledge on all aspects of biochar.

Marketing Destinations and Venues for Conferences, Conventions and Business Events

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Author: Tony Rogers,Rob Davidson

Publisher: Routledge

ISBN: 1317528794

Category: Business & Economics

Page: 296

View: 3335

Marketing Destinations and Venues for Conferences, Conventions and Business Events introduces students to key areas of marketing and promotion that are essential if destinations are to compete successfully in the rapidly expanding global business event sector. It achieves this by looking at issues surrounding business event marketing, strategic planning, destination and venue selling strategies and future challenges. The 2nd Edition has also been updated to include: New content on: destination marketing organisations’ and venues’ use of technology, use and impact of social media, sponsorship and partnership issues, economic changes as well as their responses to demand for sustainable meetings locations Updated and new case studies on growth areas and emerging markets e.g. Middle East, Asia, Eastern Europe/Russia, Africa and South America, but also to include material on mature markets, destinations and venue operators A genuinely international focus in terms of content and examples New review and discussion questions and, where appropriate, learning outcomes New online resource package for students and lecturers including: weblinks, power point slides and project questions (coming soon). Accessible, global and informative, this is essential reading for all future business event and conference managers.

Introduction to Management in the Hospitality Industry

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Author: Clayton W. Barrows,Tom Powers

Publisher: John Wiley & Sons

ISBN: 0470180617

Category: Business & Economics

Page: 720

View: 6378

Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.

Planning Research in Hospitality and Tourism

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Author: Levent Altinay,Alexandros Paraskevas,SooCheong (Shawn) Jang

Publisher: Routledge

ISBN: 1317528646

Category: Business & Economics

Page: 332

View: 1938

Planning Research in Hospitality and Tourism provides an accessible, concise and practical guide to planning, conducting and analysing research in tourism and hospitality. The authors skilfully introduce the basic principles and techniques of research in the international hospitality and tourism sectors, and provide detailed guidance on both quantitative and qualitative methods of research. It includes a variety of features throughout to aid students’ understanding and offers practical tips to help students overcome any potential research issues. Building on the success of the first edition, the volume has been fully revised and updated, and contains new chapters on mixed methods and how to make best use of recent technology in research practices. The second edition also benefits from: • increased coverage of research design strategies including sampling, ethnography and experimental design • inclusion of computer-mediated data collection techniques, such as online interviews, online focus groups and online observation (netnographic research) • new and updated international case studies and extracts, with a more even spread of tourism and hospitality examples of research • online student and lecturer resources, including PowerPoint slides and a test bank of multiple choice and true/false questions for each chapter. Written by three leading scholars with experience of both the industry and university courses globally, this insightful text is an essential resource for all tourism and hospitality research students and early career research professionals around the world.