Fire and Rescue Services

Leadership and Management Perspectives

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Author: Peter Murphy,Kirsten Greenhalgh

Publisher: Springer

ISBN: 3319621556

Category: Medical

Page: 240

View: 2212

This unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services’ dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services’ recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership & Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.

Police Services

Leadership and Management Perspectives

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Author: Paresh Wankhade,David Weir

Publisher: Springer

ISBN: 3319165682

Category: Medical

Page: 181

View: 9681

This volume provides fresh insights and management understanding of the changing role of policing against the backdrop of massive cuts in public expenditure experienced and the changing landscape of policing. The challenges of funding, training, online-crimes and cultural transformation are now felt globally. The need to learn and adapt from suitable models of police service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of police services and the related professional and policy aspects. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Sir Peter Fahy QPM, Chief Constable, Greater Manchester Police Policing across the world is facing an increasing complexity of demand and public expectation creating new challenges for leadership and management. The contributors to this work are among the leading thinkers in policing and present important new insights into both the past and the way forward. It will be welcomed by all those convinced that radical new approaches are required across the public services. Bill Skelly, Deputy Chief Constable, Devon and Cornwall Police, UK At times it feels that the focus on leadership in the police service is all about what went wrong; the negative influences of a tightly-knit culture; and the almost inevitable rise of the technocrat. It is refreshing to read a book that seeks new insights into the positive influences of police leadership and offers the prospect of a more emotionally aware and spiritually rich approach as to how those insights may be practically employed for the benefit of all in the police family and the communities we serve.

Ambulance Services

Leadership and Management Perspectives

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Author: Paresh Wankhade,Kevin Mackway-Jones

Publisher: Springer

ISBN: 3319186426

Category: Medical

Page: 192

View: 4451

This volume provides fresh insights and management understanding of the changing role of the ambulance services against the backdrop of massive cuts in health budgets around the world and the changing context of pre-hospital care within the wider healthcare networks. The challenges of funding, training and cultural transformation are now felt globally. The need to learn and adapt from suitable models of ambulance service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of ambulance services and the leadership needs for the service. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK Kevin Mackway-Jones is the Medical Director at North West Ambulance Service NHS Trust, UK Endorsements “This unique and valuable publication, charts the history and development of the ambulance service in England over the last hundred years or so. The role of this key emergency service h as always been important, and arguably never more so than today. The contributing authors have not only provided the reader with great insights into where the service has come from and the leadership challenges it has, and continues to face; it also gives examples of how the future could look as our journey of transformation continues.” Peter Bradley CBE, MBA (and author of Taking Healthcare to the Patient 2005), Chief Executive Officer. St John National Headquarters, New Zealand "With a year on year increase in demand for emergency ambulances and over 9 million calls annually, the UK Ambulance Service must change from its emergency care and transport focus model. With the increase in professionalism of paramedics and an uplift in assessment and clinical skills the modern paramedic is increasingly able to treat at home, direct patients with alternative care pathways and avoid transportation to overburdened Emergency Departments. Whilst there is some historical and cultural resistance to change there is a need for further development in clinical skills and a new perspective for the future Ambulance Service. This book brings together practitioners, managers, academics and provides a broad understanding of the major management issues in the UK Ambulance Service. It includes the history of the Ambulance Service, quality and risk management issues, commissioning, leadership, intra-operability and shape of the future ambulance servic e. The content will be of interest to students, practitioners and academics". Sir Keith Porter, Professor of Clinical Traumatology, University Hospitals Birmingham NHS Foundation Trust, United Kingdom

It's Always about Leadership

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Author: Dennis Rubin

Publisher: Fire Engineering Books

ISBN: 9781593704216

Category: Fire departments

Page: 186

View: 8866

One of the most demanding and stressful management jobs in existence, fire rescue leadership requires a set of clear and distinct skills. Given today's work environment, everyone from the chief down to the newest recruit should be strong, courageous leaders. Every aspect of a successful operation relies on capable leadership at all levels. It's Always about Leadership is written by an active firefighter for his fellow fire-rescue service members. Author Dennis L. Rubin discusses his 13 rules for leadership, which he has developed over a 35-year career in fire service. Alongside these rules, the author has curated case studies and created critical learning points, self-improvement plans, and discussion questions for learning reinforcement and to assist real-world applications. Key features: Leadership tools with real-life applicability Time-tested advice on navigating challenges and scenarios typical to fire service life Experience and perspective from a multi-decade fire service leader

Step Up and Lead

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Author: Frank Viscuso

Publisher: Fire Engineering Books

ISBN: 1593703082

Category: Business & Economics

Page: 271

View: 2731

In his new book Step Up and Lead, Frank Viscuso--author, speaker, and career deputy chief--shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead!

Managing Fire and Emergency Services

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Author: Adam K. Thiel,Charles R. Jennings

Publisher: International City County Management Assn

ISBN: 9780873267632

Category: Business & Economics

Page: 515

View: 7806

This new revised edition of the 2002 best-welling text and training book, covers all the nuts and bolts of organizing and deploying resources, including organizational structure, fire station location planning, fiscal management, maintenance and replacement of vehicles and equipment, and personnel practices. The coverage of human resource management includes recruitment and selection, promotion, diversity, labor relations, and the impact of external mandates. The section on leadership explores best management practices, employee empowerment, and implementing change. Coverage also includes: fire prevention and life safety education, technology and information management, terrorism and disaster preparedness, intergovernmental cooperation, risk management, legal, liability, and regulatory issues, plus health and wellness. (Replace ISBN 978-0-87326-128-9)

Emergency Services Leadership

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Author: Chris Nollette,David T. Foster III,Frank P. Nollette,Brent J. Goertzen

Publisher: Jones & Bartlett Publishers

ISBN: 1449682650

Category: Medical

Page: 250

View: 9158

Emergency Services Leadership: A Contemporary Approach offers a comprehensive view of the historical developments of leadership models, presents a variety of leadership theories, and explores how various theories apply to current emergency services leadership roles. The authors address how leadership has evolved from the theories of position and authority to more contemporary approaches in which leadership is expressed in terms of influence relations, servitude, risk agencies, and transformational change agents. Best practices for making ethical, compassionate, and competent leadership decisions are also discussed. The ideal introduction to leadership concepts in modern-day emergency services agencies, Emergency Services Leadership: A Contemporary Approach is appropriate for EMS, fire services, law enforcement, emergency management, and military courses and is an ideal resource for department-specific training programs, especially for officer development. The authors weave personal experiences, interviews with current emergency services leaders, and leadership points to ponder throughout the chapters. End-of-chapter activities allow readers to explore their leadership capabilities and apply concepts presented in the text. The author team brings their extensive experience in emergency services, military application, and leadership research to this text. All of the authors are involved in higher education levels and serve in leadership capacities in various arenas."

Full-Contact Leadership

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Author: Edward Flood,Anthony Avillo

Publisher: Fire Engineering Books & Videos

ISBN: 1593703988

Category: Technology & Engineering

Page: 318

View: 9343

Full-Contact Leadership is written for men and women who hold leadership positions or aspire to leadership roles in the fire service. There are many leadership positions in the fire service, but not all of them are held by leaders. Leadership has very little to do with the color of your helmet, the bling on your collar, the stripes on your sleeve, the title on your door, the order of march, or the crease in your pants. Full-contact leadership is a commitment to drawing out the very best within others and allowing the very best in others to be expressed as excellence. Full-contact leadership is a career-long, ever-challenging, never-ending, self-initiated, self-sustained personal research, development, and improvement program. Full-contact leadership is never about you; it’s always about them. In Full-Contact Leadership, Chiefs Flood and Avillo examine what makes a leader and, more importantly, what makes a leader effective in today’s fire service. This text discusses the various types of leaders, how they communicate, discipline, delegate, motivate, and set expectations for the people they lead. Flood and Avillo also take a hard look at what hinders or blocks effective leadership and what steps to take to foster and instill leadership in your department.

From Buddy to Boss

Effective Fire Service Leadership

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Author: Chase Sargent

Publisher: Fire Engineering Books

ISBN: 159370075X

Category: Business & Economics

Page: 396

View: 9151

Whether youre a new officer or in need of a mentor, From Buddy to Boss: Effective Fire Service Leadership, is a must-have management book youll turn to over and over again. Fire service veteran Chase Sargent has taken his popular course and written a no-holds barred leadership book for the fire service in a conversational and easy-to-read style. He tells you how to accept and survive politics, deal with the fringe employees, and keep your cool -- tricks of the trade that usually takes years to acquire. In this book youll learn: ***Your credibility is a valuable currency that takes time to build up. What you do, not what you say, is the ultimate test of your credibility, reinforcing your expectations*** ***That leadership requires individuals and organizations to create an environment where people and their ideas can thrive*** ***How to use stories to impress upon our new members the necessity of doing certain things*** ***That the quickest ways to lose trust are to inconsistently apply and enforce rules and to allow your personal feelings to dictate what you will and wont enforce*** ***Why leading by example and from the front, doing not saying, is critical to you success*** Reading From Buddy to Boss is like turning to a trusted friend for wisdom and advice you can count on to improve your job performance. Use this book to master your leadership as well as your management skills and successfully make the transition to boss.

The Fire Chief's Handbook, 7th Edition

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Author: Richard A. Marinucci

Publisher: Fire Engineering Books & Videos

ISBN: 1593702620

Category: Technology & Engineering

Page: 944

View: 1830

The Fire Chief’s Handbook, 7th Edition continues Fire Engineering’s 82-year tradition of publishing the definitive resource for advanced fire service training. The text has been completely updated to meet the changing environment and added responsibilities of the fire service. Returning authors have rewritten their chapter to address today’s leadership and administrative concerns, while new authors are also introduced to offer new perspectives. This comprehensive guidebook is designed for firefighters, company officers, and chief officers of all ranks and department types who want the latest information on the fundamentals of leadership in the fire service, as well as managing the day-to-day operations of a fire department.

Fire Service Leadership: Theories and Practices

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Author: Mitchell R. Waite,International Association of Fire Chiefs

Publisher: Jones & Bartlett Learning

ISBN: 9780763756178

Category: Business & Economics

Page: 108

View: 9271

As the fire service evolves and becomes an increasingly diverse and dynamic industry, the need for competent leadership also grows. Fire Service Leadership: Theories and Practices incorporates a wide array of classic and contemporary leadership theories used throughout all occupational environments and translates these management principles so that they can be readily implemented by both fire chiefs and officers. Whether you are a current or aspiring fire service leader, you can turn to Fire Service Leadership: Theories and Practices for the managerial knowledge you need to competently lead your department.

New Perspectives on Research, Policy & Practice in Public Entrepreneurship

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Author: Joyce Liddle

Publisher: Emerald Group Publishing

ISBN: 1785608207

Category: Business & Economics

Page: 288

View: 439

Innovation is embedded into daily routines, public service activities, and interactions with non-state actors, making it difficult to uncover excellent practices, but these chapters illustrate how innovative and entrepreneurial actors can be. Scholars have contributed ample evidence of flourishing innovation and enterprise in this important field.

D.C. Fire

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Author: Dennis Rubin

Publisher: Fire Engineering Books

ISBN: 159370304X

Category: Education

Page: 174

View: 8744

Chief Dennis Rubin, a 40-year fire service veteran and author of Rube's Rules for Survival, offers his newest leadership text based on his tenure as chief of Washington, D.C. Fire & EMS. This fast-paced collection of behind-the-scenes stories and case studies provides the reader with insight on how leadership techniques can be applied—for better or worse—in a real-world setting where a new chief has to hit the ground running. Case studies also include discussion questions to stimulate additional perspectives on effective leadership methods and the pitfalls that can occur for those who hold the greatest responsibility. Whether you belong to a major metropolitan department or a smaller volunteer organization, Rubin's stories will provide a fascinating look at the dilemmas of fire service leadership today.

Ambulance Services

Leadership and Management Perspectives

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Author: Paresh Wankhade,Kevin Mackway-Jones

Publisher: Springer

ISBN: 3319186426

Category: Medical

Page: 192

View: 1412

This volume provides fresh insights and management understanding of the changing role of the ambulance services against the backdrop of massive cuts in health budgets around the world and the changing context of pre-hospital care within the wider healthcare networks. The challenges of funding, training and cultural transformation are now felt globally. The need to learn and adapt from suitable models of ambulance service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of ambulance services and the leadership needs for the service. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK Kevin Mackway-Jones is the Medical Director at North West Ambulance Service NHS Trust, UK Endorsements “This unique and valuable publication, charts the history and development of the ambulance service in England over the last hundred years or so. The role of this key emergency service h as always been important, and arguably never more so than today. The contributing authors have not only provided the reader with great insights into where the service has come from and the leadership challenges it has, and continues to face; it also gives examples of how the future could look as our journey of transformation continues.” Peter Bradley CBE, MBA (and author of Taking Healthcare to the Patient 2005), Chief Executive Officer. St John National Headquarters, New Zealand "With a year on year increase in demand for emergency ambulances and over 9 million calls annually, the UK Ambulance Service must change from its emergency care and transport focus model. With the increase in professionalism of paramedics and an uplift in assessment and clinical skills the modern paramedic is increasingly able to treat at home, direct patients with alternative care pathways and avoid transportation to overburdened Emergency Departments. Whilst there is some historical and cultural resistance to change there is a need for further development in clinical skills and a new perspective for the future Ambulance Service. This book brings together practitioners, managers, academics and provides a broad understanding of the major management issues in the UK Ambulance Service. It includes the history of the Ambulance Service, quality and risk management issues, commissioning, leadership, intra-operability and shape of the future ambulance servic e. The content will be of interest to students, practitioners and academics". Sir Keith Porter, Professor of Clinical Traumatology, University Hospitals Birmingham NHS Foundation Trust, United Kingdom

Connective Leadership

Managing in a Changing World

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Author: Jean Lipman-Blumen

Publisher: Oxford University Press

ISBN: 9780195134698

Category: Business & Economics

Page: 405

View: 7050

Connective Leadership describes a new leadership model that the author feels is essential for coping with the competing trends of global interdependence and increasing diversity which are rendering all leadership styles obsolete. Connective leadership emphasises collaboration over authoritarianism, and the creation of short term coalitions instead of long-term political and business alliances. Using extensive research analysing the leadership styles of more than 5,000 leaders and managers world-wide, Lipman-Blumen has developed an innovative nine-part strategy for flourishing within the demands of interorganisational relationships.

Co-Production and Co-Creation

Engaging Citizens in Public Services

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Author: Taco Brandsen,Bram Verschuere,Trui Steen

Publisher: Routledge

ISBN: 1351792563

Category: Business & Economics

Page: 308

View: 9276

Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. ? "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.

First In, Last Out

Leadership Lessons from the New York Fire Department

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Author: John Salka

Publisher: Penguin

ISBN: 9781591840688

Category: Business & Economics

Page: 222

View: 5821

A veteran FDNY firefighter describes the field-tested management strategies that help commanders lead teams into a raging fire, explaining how the fire department develops loyalty, trust, and grace under pressure and how such principles as "first in, last out" and "develop your people" can be adapted by leaders in any field of endeavor. Reprint.

Management in the Fire Service

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Author: Nfpa

Publisher: Jones & Bartlett Learning

ISBN: 1284114996

Category: Technology & Engineering

Page: 418

View: 1130

The Fifth Edition of Management in the Fire Service meets and exceeds the objectives and outcomes for the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Principles of Fire Service Administration course. The textbook provides a comprehensive and concise overview of the common functions and related concerns that must be considered by the fire officer. Specific consideration is given to incident command, fire prevention, fire and life safety education, preincident planning, management of physical and financial resources, personnel management, employee relations, training, and additional services beyond firefighting. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

How Winning Works

8 Essential Leadership Lessons from the Toughest Teams on Earth

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Author: Robyn Benincasa

Publisher: Harlequin

ISBN: 1459227069

Category: Self-Help

Page: N.A

View: 3640

Robyn Benincasa has made an art form of extreme performance by competing and winning at the highest levels of sport and business. In her fifteen-year career as a professional adventure racer, she has biked through jungles in Borneo, climbed Himalayan giants in Nepal, trekked across lava fields in Fiji, rafted rapids in Chile—and racked up multiple world championship titles along the way. In her spare time, she is a firefighter and a sought-after keynote speaker on the subject of teamwork and leadership. In How Winning Works, Benincasa shows you how to climb to new levels of professional and personal success. She shares the eight essential elements of teamwork, learned through her extreme adventure racing, that create synergy with all the teammates in your life, from colleagues and customers to family members and friends: Total Commitment Empathy and Awareness Adversity Management Mutual Respect "We" Thinking Ownership of the Project Relinquishment of Ego Kinetic Leadership This field guide to success shares the same training tools and exercises that have become wildly popular in the leadership seminars Benincasa gives to corporations, including Starbucks, Deloitte Consulting, 3M, Verizon, Nestlé, Boeing and many others. Stories from her adventure racing also illustrate how winning teams interact under the world's most extreme conditions, from jungles to mountain peaks. Whether you're trying to beat the competition to market with a new product, scale a looming mountain of deadlines or simply get your kids to clean up their rooms, the advice in this book will take you on an adventure you'll never forget, and coach you over the finish line to success.

Improving Organizational Interventions For Stress and Well-Being

Addressing Process and Context

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Author: Caroline Biron,Maria Karanika-Murray,Cary Cooper

Publisher: Routledge

ISBN: 1135848319

Category: Psychology

Page: 400

View: 9237

This book brings together a number of experts in the field of organizational interventions for stress and well-being, and discusses the importance of process and context issues to the success or failure of such interventions. The book explores how context and process can be incorporated into program evaluation, providing examples of how this can be done, and offers insights that aim to improve working life. Although there is a substantial body of research supporting a causal relationship between working conditions and employee stress and well-being, information on how to develop effective strategies to reduce or eliminate psychosocial risks in the workplace is much more scarce, ambiguous and inconclusive. Indeed, researchers in this field have so far attempted to evaluate the effectiveness of organizational interventions to improve workers’ health and well-being, but little attention has been paid to the strategies and processes likely to enhance or undermine interventions. The focus of this volume will help to overcome this qualitative-quantitative divide. This book discusses conceptual developments, practical applications, and methodological issues in the field. As such it is suitable for students, practitioners and researchers in the fields of organizational psychology and clinical psychology, as well as human resources management, health & safety, medicine, occupational health, risk management and public health.