The Essential Guide to Workplace Investigations

A Step-By-Step Guide to Handling Employee Complaints & Problems

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Author: Lisa Guerin

Publisher: Nolo

ISBN: 1413322735

Category: Business & Economics

Page: 448

View: 7480

Mishandling workplace complaints can lead to lawsuits and other legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions that will keep employees safe and the company out of the courtroom.

Workplace Investigations

A Step-By-Step Guide

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Author: Lisa Guerin

Publisher: NOLO

ISBN: 9780873379823

Category: Business & Economics

Page: 362

View: 4993

Thorough, fair-minded and practical information for employees, managers and business owners. Paula Brantner, Program Director, Workplace Fairness

Dealing With Problem Employees

How to Manage Performance & Personal Issues in the Workplace

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Author: Amy Delpo,Lisa Guerin

Publisher: Nolo

ISBN: 1413324436

Category: Business & Economics

Page: 408

View: 4972

Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle those problems without getting into legal trouble. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track handle severances and references avoid hiring problem employees in the future This edition of Dealing With Problem Employees is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step.

Investigations in the Workplace, Second Edition

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Author: Eugene F. Ferraro

Publisher: CRC Press

ISBN: 1439814805

Category: Business & Economics

Page: 603

View: 5082

The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

The Essential Guide to Handling Workplace Harassment & Discrimination

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Author: Deborah C. England

Publisher: Nolo

ISBN: 1413325599

Category: Business & Economics

Page: 312

View: 2576

Every day, it seems, another company is in the news for the wrong reason: It’s been accused of harassment or discrimination against employees. Your company can avoid this fate by making sure managers and employees recognize and know how to respond to illegal conduct promptly and effectively. The Essential Guide to Handling Workplace Harassment & Discrimination gives you a straightforward explanation of what the law requires of an employer and breaks down the steps to follow to make sure your company is in compliance. Taking into consideration the practical realities of applying the law in everyday situations, this guide answers common questions that you're likely to encounter. The book gives you thorough explanations, in plain English, of the important legal principles that human resources professionals, managers, and supervisors must understand in order to deal with harassment and discrimination in the workplace. You'll also get samples, quizzes, and real-world scenarios that will help you to apply these principles in situations you actually confront. Find guidance on: what harassment is and how to stop it when and how discrimination occurs how to draft and communicate effective policies how to conduct training how to handle employee complaints and investigate claims thoroughly how to protect the company with proper documentation, and what to expect if an employee files a charge or lawsuit. The Essential Guide to Handling Workplace Harassment & Discrimination is packed with legal strategies and information for busy managers, giving you the tools to protect your employees—and the company—from workplace harassment and discrimination. This guide is the essential reference book for anyone who is responsible for addressing and preventing harassment and discrimination problems in the workplace. This book has forms and are downloadable through a special link in the book.

The Employer's Legal Handbook

Manage Your Employees & Workplace Effectively

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Author: Fred S. Steingold

Publisher: Nolo

ISBN: 1413323995

Category: Business & Economics

Page: 496

View: 1316

A comprehensive guide to the major legal issues facing employers, from hiring to firing (and everything in between). In Nolo’s plain-English style, this bestseller cuts through the legalese to provide all the information business owners and managers need to know to avoid legal problems and treat employees fairly.

The Essential Guide to Handling Workplace Harassment & Discrimination

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Author: Deborah C. England

Publisher: N.A

ISBN: 1413325580

Category: Business & Economics

Page: 312

View: 9174

A practical, step-by-step guide for HR representatives and managers on how to create effective harassment and discrimination policies, how to enforce them fairly and consistently, and how to deal with employee complaints about discrimination and harassment in the workplace. Creating a clear, reasonable, and consistent method of dealing with employee complaints can go a long way in developing employee morale and avoiding costly lawsuits.

Investigating Workplace Harassment

How to be Fair, Thorough, and Legal

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Author: Amy Oppenheimer,Craig Pratt

Publisher: Society for Human Resource

ISBN: 9781586440305

Category: Business & Economics

Page: 203

View: 2933

Detailing specific, experienced-based techniques for conducting investigations of harassment based on gender, race, religion, national origin, age, or disability, this tutorial provides advice on every step of an investigation—planning, documenting, interviewing, weighing evidence, making a decision, and taking remedial action. General principles are illustrated with examples drawn from specific situations or lawsuits. Appendices include such information as a model harassment policy and a sample memo initiating investigation.

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline & Termination

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Author: Paul FALCONE

Publisher: AMACOM Div American Mgmt Assn

ISBN: 081443858X

Category: Business & Economics

Page: 480

View: 4505

Managers may dread dealing with performance problems, but this sanity-saving guide by HR expert Paul Falcone is here to help. Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process and provides ready-to-use documents that eliminate the stress and second-guessing about what to do and say. These expertly crafted, easily customizable write-ups address: Absenteeism Insubordination Sexual harassment Drug or alcohol abuse Substandard work Email and phone misuse Teamwork issues Managerial misconduct Confidentiality breaches Social media abuse And more With a focus on getting employees back on track, each sample document includes an incident description, a performance improvement plan, outcomes and consequences, and a section for employee rebuttal. Whether you’re addressing an initial infraction or handling termination-worthy transgressions, this trusted resource ensures every encounter remains clear, fair, and—most importantly—legal.

101 Tough Conversations to Have with Employees

A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

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Author: Paul Falcone

Publisher: AMACOM

ISBN: 0814413498

Category: Business & Economics

Page: 320

View: 3129

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common-as well as the most serious-employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.

Essential Guide to Federal Employment Laws

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Author: Lisa Guerin,Sachi Barreiro

Publisher: Nolo

ISBN: 1413322824

Category: Business & Economics

Page: 512

View: 8735

Navigating an employer’s obligations under federal employments laws can be confusing and overwhelming. The FMLA, ADA, FLSA, NLRA--it can be difficult just to keep the acronyms straight! With the The Essential Guide to Federal Employment Laws, you’ll learn the ins and outs of the 20 major federal employment laws, including: which businesses must comply with each law what each law allows and prohibits which federal agency enforces each law and practical tips to remain within the scope of the law Each chapter is dedicated to explaining and demystifying one federal employment law, including: the Americans with Disabilities Act the Family and Medical Leave Act the Fair Labor Standards Act the National Labor Relations Act the Equal Pay Act and much more Stay ahead of the game and protect your company and yourself--get The Essential Guide to Federal Employment Laws.

The Employee Performance Handbook

Smart Strategies for Coaching Employees

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Author: Margiet Mader-Clark,Lisa Guerin

Publisher: Nolo

ISBN: 141332245X

Category: Business & Economics

Page: 225

View: 4997

Everything you need to coach employees and get troubled performers back on track Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts—and the specter of a lawsuit—leave many would-be disciplinarians at a loss. The Employee Performance Handbook is a complete how-to guide for employee discipline. Packed with practical and legal advice, this book offers smart strategies that will help you improve employee performance and avoid legal trouble. You’ll learn how to: identify problems early ondecide when discipline is necessarychoose the right response to a problemengage employees in improving performancecollaborate with employees to come up with solutionsfire employees when necessaryprotect against wrongful termination lawsuits With Downloadable Forms You can download sample policies, sample forms, checklists, skills-building exercises, and more, at nolo.com (details inside).

Stop Bullying at Work

Strategies and Tools for Hr, Legal, & Risk Management Professionals

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Author: Teresa A. Daniel,Gary S. Metcalf

Publisher: N.A

ISBN: 9781586443856

Category: Business & Economics

Page: 197

View: 4728

Although it is not yet illegal, workplace bullying can poison your organization by undermining employee motivation and by eroding any sense of loyalty or teamwork, and it can ultimately destroy trust at all levels. Bullying affects not just the targets of the abusive conduct, but also their co-workers who cannot understand why senior leaders would tolerate such bad behavior or, worse yet, personally engage in its use. In a nutshell, bullying is bad management at its absolute worst--and it represents a real risk to your organization if left unchecked. Stop Bullying at Work helps HR professionals, legal professionals, and business leaders understand * what workplace bullying is * the harm done to organizations that ignore or minimize bullying behavior * the differences between a workplace bully and a tough boss * the differences between workplace bullying and hazing and harassment

Foodborne Disease Outbreaks

Guidelines for Investigation and Control

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Author: World Health Organization

Publisher: World Health Organization

ISBN: 9241547227

Category: Business & Economics

Page: 146

View: 5580

"These guidelines have been written for public health practitioners, food and health inspectors, district and national medical officers, laboratory personnel and others who may undertake or participate in the investigation and control of foodborne disease outbreaks."--P. 4 of cover.

Create Your Own Employee Handbook

A Legal & Practical Guide for Employers

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Author: Lisa Guerin,Amy Delpo

Publisher: Nolo

ISBN: 1413323979

Category: Business & Economics

Page: 440

View: 9842

Every company needs an employee handbook, but not every company has one. Lawyers charge thousands of dollars for a handbook; other “do-it-yourself” products don’t offer the updated legal information and careful guidance necessary to do a good job. Create Your Own Employee Handbook bridges the gap, with detailed explanations, information on current state and federal laws, and more than a hundred sample policies you can tailor to your own workplace.

Managing the Causes of Work-related Stress

A Step-by-step Approach Using the Management Standards

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Author: Great Britain. Health and Safety Executive

Publisher: N.A

ISBN: 9780717662739

Category: Employees

Page: 56

View: 1587

Based on the Management Standards, this new guide will help you, your employees and their representatives manage the issue sensibly and minimise the impact of work-related stress on your business. It might also help you improve how your organisation performs.

Interviews and Interrogations

Butterworth's Library of Investigation

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Author: Art Buckwalter

Publisher: Elsevier

ISBN: 1483163652

Category: Law

Page: 262

View: 9252

Interviews and Interrogations presents the fundamental methods, strategies, and techniques in the art and science of investigation. The text delves on the fundamental legal and professional principles in the practice of investigation. The techniques reviewed cover both civil and criminal investigations. The book also considers the different ways to obtain relevant, evidential facts to be presented to the client or before a court of law or other tribunal. Lawyers, private and public investigators, and students of law will find this book as a good source of knowledge that can be applied to their search for the truth.

The 27 Challenges Managers Face

Step-by-Step Solutions to (Nearly) All of Your Management Problems

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Author: Bruce Tulgan

Publisher: John Wiley & Sons

ISBN: 111872559X

Category: Business & Economics

Page: 256

View: 9255

"Explains how to master the fundamental practice of effective management. Shows managers how to tailor conversations to solve specific problems, and teaches specific approaches to challenges like bad attitudes, friction and conflict, and low performers"--

Ten Steps to a Results-Based Monitoring and Evaluation System

A Handbook for Development Practitioners

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Author: Jody Zall Kusek,Ray C. Rist

Publisher: World Bank Publications

ISBN: 0821389076

Category: Business & Economics

Page: 264

View: 1673

This Handbook provides a comprehensive ten-step model that will help guide development practitioners through the process of designing and building a results-based monitoring and evaluation system.