The Essential Guide to Workplace Investigations

A Step-By-Step Guide to Handling Employee Complaints & Problems

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Author: Lisa Guerin

Publisher: Nolo

ISBN: 1413322743

Category: Business & Economics

Page: 456

View: 5696

The Essential Guide to Workplace Investigations will help any manager, supervisor, or Human Resources professional sort out workplace problems, quickly and effectively. Use this affordable, step-by-step guide to investigate, document, and resolve every kind of workplace problem, from discrimination and harassment to employee theft and workplace violence. Get the facts on: deciding whether to investigate choosing an investigator interviewing and gathering evidence evaluating the evidence documenting the investigation taking action and following up This thorough guide provides all of the forms, sample policies, checklists, and sample documentation that employers need to conduct a successful investigation that will stand up in court. This edition also incorporates the latest legal developments in employment law, including updated 50-state charts on common workplace issues, Supreme Court decisions on discrimination and harassment, and more. Plus, you’ll be able to download forms and listen to sample interviews and scenarios online.

The Essential Guide to Handling Workplace Harassment & Discrimination

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Author: Deborah C. England

Publisher: N.A

ISBN: 1413325580

Category: Business & Economics

Page: 312

View: 2461

A practical, step-by-step guide for HR representatives and managers on how to create effective harassment and discrimination policies, how to enforce them fairly and consistently, and how to deal with employee complaints about discrimination and harassment in the workplace. Creating a clear, reasonable, and consistent method of dealing with employee complaints can go a long way in developing employee morale and avoiding costly lawsuits.

Workplace Investigations

A Step-By-Step Guide

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Author: Lisa Guerin

Publisher: NOLO

ISBN: 9780873379823

Category: Business & Economics

Page: 362

View: 1476

Thorough, fair-minded and practical information for employees, managers and business owners. Paula Brantner, Program Director, Workplace Fairness

Dealing With Problem Employees

How to Manage Performance & Personal Issues in the Workplace

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Author: Amy Delpo,Lisa Guerin

Publisher: Nolo

ISBN: 1413324428

Category: Business & Economics

Page: 424

View: 3031

Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle all kinds of issues—from small corrective actions to major problems that put your company at risk. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track lay the groundwork for termination handle severances and references avoid discrimination and other types of lawsuits, and avoid hiring problem employees in the future. The 9th edition is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step.

The Essential Guide to Workplace Mediation & Conflict Resolution

Rebuilding Working Relationships

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Author: Nora Doherty,Marcelas Guyler

Publisher: Kogan Page Publishers

ISBN: 0749450193

Category: Business & Economics

Page: 196

View: 1659

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

The HR Answer Book

An Indispensable Guide for Managers and Human Resources Professionals

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Author: Shawn Smith,Rebecca Mazin

Publisher: AMACOM

ISBN: 0814417191

Category: Business & Economics

Page: 288

View: 4482

With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of The HR Answer Book covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations. The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well as information on salary reductions and using social networking to recruit employees. It is also packed with ready-to-use tools and checklists including: * 10 Questions to Ask Before Scheduling an Interview * Job Applicant Flow logs * Performance Goals forms * Exit Interview Questionnaire * And more The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations.

aPHR Associate Professional in Human Resources Certification All-in-One Exam Guide

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Author: Dory Willer,William H. Truesdell,William Kelly

Publisher: McGraw Hill Professional

ISBN: 1260019497

Category: Business & Economics

Page: N.A

View: 8767

This highly effective self-study system offers complete coverage of every topic on the new aPHR exam Take the Human Resources Certification Institute’s new aPHR exam with complete confidence using this integrated study guide. Written by a team of HR experts, aPHR Associate Professional in Human Resources Certification All-in-One Exam Guide features information about HR certifications in general, the aPHR exam in particular, and important U.S. laws and regulations. You’ll find learning objectives at the beginning of each chapter, exam tips, accurate practice questions, and in-depth explanations. Beyond fully preparing you for the challenging exam, the guide also serves as a valuable on-the-job reference. Covers all exam topics, including: • U.S. laws and regulations • HR operations • Recruitment and selection • Compensation and benefits • Human Resource development and retention • Employee relations • Health, safety, and security • Early HR career level tasks Electronic content includes: • 200 practice exam questions • Test engine that provides full-length practice exams and customized quizzes by topic

The National Guide to Educational Credit for Training Programs

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Author: N.A

Publisher: N.A

ISBN: N.A

Category: School credits

Page: 2090

View: 3868

For over 25 years, this guide has been the trusted source of information on over 6,000 educational programs offered by business, labor unions, schools, training suppliers, professional and voluntary associations, and government agencies. These programs provide educational credit to students for learning acquired in non-collegiate settings.

The National Guide to Educational Credit for Training Programs 2003

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Author: American Council on Education,Troy Polite,Jacqueline E. Taylor

Publisher: Oryx Press

ISBN: 9781573564687

Category: Education

Page: 1200

View: 6782

For more than 25 years, this guide has been the trusted source of information on thousands of educational courses offered by business, labor unions, schools, training suppliers, professional and voluntary associations, and government agencies. These courses provide academic credit to students for learning acquired at such organizations as AT&T, Citigroup, Delta Air Lines, General Motors University, NETg, and Walt Disney World Resort. Each entry in the comprehensive National Guide provides: BL Course title BL Location of all sites where the course is offered BL Length in hours, days, or weeks BL Period during which the credit recommendation applies BL Purpose for which the course was designed BL Learning outcomes BL Teaching methods, materials, equipment, and major subject areas covered BL College credit recommendations offered in four categories (by level of degrees) and expressed in semester hours and subject area(s) in which credit is applicable. The introductory section includes ACE Transcript Service information.

The nonprofit manager's resource directory

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Author: Ronald A. Landskroner

Publisher: John Wiley & Sons Inc

ISBN: 9780471392422

Category: Business & Economics

Page: 659

View: 6509

An essential resource for the nonprofit industry The Nonprofit Manager's Resource Directory is a comprehensive listing of resources nonprofits need-and need to know about-to keep their organizations running. With over 3,000 entries, the Directory lists trade associations, publications, online sites, nonprofit-oriented products, and service providers. Its extensive, cross-referenced index allows users to find information basic to managing a nonprofit, including assessment and evaluation, financial management, governance, human resource management, information technology, legal issues, professional and resource development, volunteerism, and international information. Cross-referenced to this is a breakdown by section detailing the type of information provided, including names of providers of products and services, support and advocacy organizations, periodicals, and publications. The CD-ROM version will have a searchable database offering fingertip access to the Directory's listings.

2001 National Guide to Educational Credit for Training Programs

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Author: Jo Ann Robinson,Jacqueline E. Taylor

Publisher: Amer Council on Education

ISBN: 9781573564663

Category: Education

Page: 2090

View: 9345

Highlights over 6,000 educational programs offered by business, labor unions, schools, training suppliers, professional and voluntary associations, and government agencies.

aPHR Associate Professional in Human Resources Certification Bundle

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Author: Dory Willer,William H. Truesdell,William D. Kelly,Tresha Moreland,Gabriella Parente-Neubert,Joanne Simon-Walters

Publisher: McGraw Hill Professional

ISBN: 1260030989

Category: Business & Economics

Page: N.A

View: 2199

Successfully prepare for the new aPHR exam with this money-saving, comprehensive study package Designed as a complete self-study program, this collection offers a variety of proven, exam-focused resources to use in preparation for the aPHR exam. Comprised of the aPHR Associate Professional in Human Resources Certification All-in-One Exam Guide and aPHR Associate Professional in Human Resources Certification Practice Exams, this bundle thoroughly covers every topic on the exam. aPHR Associate Professional in Human Resources Certification Bundle contains more than 700 practice questions that match those on the live exam in content, style, tone, format, and difficulty. You will get real-world examples, professional insights, and concise explanations of important U.S. laws and regulations. This authoritative, cost-effective bundle serves both as a study tool AND a valuable on-the-job reference for HR professionals. • This bundle costs less than purchasing the books individually • Written by a team of Human Resources experts • Combined electronic content includes 700+ practice exam questions and secured PDF copies of both books

AVMA Directory

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Author: American Veterinary Medical Association. Division of Membership and Field Services

Publisher: N.A

ISBN: N.A

Category: Veterinarians

Page: N.A

View: 9192

Positively Managing Performance

Your Roadmap for Managing Employees, Increasing Engagement & Creating a High Performance Work Environment

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Author: Sharrell Kline

Publisher: N.A

ISBN: 9781946697806

Category: Business & Economics

Page: 142

View: 1091

Continuous Performance Management -- the new industry standard for igniting employee engagement and boosting productivity and profitability in today's modern workplace. And companies like Amazon, Microsoft, Google and IBM have taken note and switched from conducting annual performance reviews to continuous performance management. Positively Managing Performance is a guide for managers of people searching for help when it comes to effectively managing employee performance. It's one-part "textbook", packed with the leading research on continuous performance management, employee performance, engagement and productivity, and one-part "workbook", offering a step-by-step roadmap for setting expectations, handling employees' emotional reactions to feedback, conducting effective one-on-ones, duplicating performance using the author's Manager Multiplier Effect℠ process and more! Sharrell Kline's unique approach to coaching and passion for positive performance management stem from almost three decades of working with hundreds of managers and thousands of employees and their unions. However, it was while working for a manager who was completely clueless, and discovering that sometimes even "managing up" doesn't work, that she explored what was possible, found what worked and put it all into her P+sitively Managing Method℠ tools and training. She now helps managers of people positively address employee performance in a way that makes them more confident and effective and their employees more engaged and productive.