Beyond Neutrality

Confronting the Crisis in Conflict Resolution

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Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 9780787974060

Category: Business & Economics

Page: 288

View: 2656

In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

Konflikt - Mediation und Transformation

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Author: Robert A. Baruch Bush,Joseph P. Folger

Publisher: John Wiley & Sons

ISBN: 9783527504527

Category: Konfliktregelung - Mediation

Page: 281

View: 8017

Mediation hat sich als strukturiertes freiwilliges Verfahren zur konstruktiven Beilegung oder zur Vermeidung von Konflikten mittlerweile allgemein durchgesetzt. Der aus den USA stammende und dort bereits seit Jahren erfolgreich in der Praxis eingesetzte transformative Ansatz in der Mediation ist im deutschen Sprachraum noch weitgehend unbekannt. Robert A. Baruch Bush und Joseph P. Folger sind die die Begründer des Ansatzes und schildern in ihrem Buch das Modell und den Einsatz in der Praxis.

Re-centering Culture and Knowledge in Conflict Resolution Practice

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Author: Mary Adams Trujillo

Publisher: Syracuse University Press

ISBN: 9780815631620

Category: Family & Relationships

Page: 370

View: 4100

At its core, the field of conflict resolution is about relationships and ways of approaching methods for problem solving. These relationships and approaches vary greatly depending on the individual, society, and historical background. Cultural perspective is thus fundamental to any dispute intervention. Re-Centering Culture and Knowledge in Conflict Resolution Practice is a collection of essays by scholars and practitioners of conflict resolution and grassroots members of communities whose contributions are not commonly recognized. The volume offers a sampling of the cultural voices essential to effective practice yet often considered marginal in the discourse of conflict resolution. The authors explore the role of culture, race, and oppression in resolving disputes. Drawing on firsthand experience and sound research, the authors address such issues as culturally sensitive mediation practices, the diversity of perspectives in conflict resolution literature, and power dynamics. The first anthology of its kind, this book combines personal narratives with formal scholarship. By melding these varied approaches, the authors seek to inspire activism for social justice in today's multicultural society.

The Dynamics of Conflict

A Guide to Engagement and Intervention

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Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118178246

Category: Business & Economics

Page: 384

View: 9942

The Dynamics of Conflict When it was published in 2000, Bernie Mayer's The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it. The Dynamics of Conflict is the second edition of Mayer's classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own. Filled with illustrative examples, the book draws from the author's thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web. In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.

The Conflict Paradox

Seven Dilemmas at the Core of Disputes

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Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118852958

Category: Business & Economics

Page: 336

View: 9652

Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.

Erfolgreich verhandeln mit Gefühl und Verstand

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Author: Roger Fisher,Daniel Shapiro

Publisher: Campus Verlag

ISBN: 3593441233

Category: Business & Economics

Page: 288

View: 8718

Verhandeln? Bitte mit Gefühl! Noch immer herrscht der weitverbreitete Irrglaube, Verhandlungen müssten möglichst rational geführt, Emotionen weitestgehend ausgeklammert werden. Roger Fisher (Mitautor des Bestsellers "Das Harvard-Konzept") und Daniel Shapiro (Autor von "Verhandeln. Die neue Erfolgsmethode aus Harvard") zeigen, dass diese Herangehensweise nicht nur impraktikabel, sondern auch wenig Erfolg versprechend ist. Denn der Mensch ist ein emotionales Wesen und egal ob Freude, Wut oder Angst: Gefühle sind fester Bestandteil unseres Denkens und Handelns, die auch in sachlichen Verhandlungen nicht abgeschaltet werden können. Fisher und Shapiro zeigen, dass sich Emotionen sogar positiv auf das Verhandlungsergebnis auswirken: Wer die Bedeutung und Anzeichen der wichtigsten emotionalen Grundbedürfnisse erkennt, kann sie gezielt aktivieren und ansprechen und dadurch den Verhandlungsverlauf positiv beeinflussen.

Nursing Leadership

A Concise Encyclopedia, Second Edition

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Author: Harriet R. Feldman, PhD, RN, FAAN,Martha J. Greenberg, PhD, RN,Marilyn Jaffe-Ruiz, EdD, RN,Margaret L. McClure, RN, EdD, FAAN,Angela Barron McBride, PhD, RN, FAAN,Thomas D. Smith, MS, RN, DNP,G. Rumay Alexander, EdD, RN

Publisher: Springer Publishing Company

ISBN: 0826121772

Category: Medical

Page: 580

View: 7660

A single comprehensive reference for nursing leaders, leadership organizations, nursing clinicians, and educators, Nursing Leadership is the only compendium of nursing terminology in existence. Written by eminent nursing professionals, it provides descriptions of prominent individuals in nursing, information regarding nine leadership-related topics, and current trends in nurse leadership. This second edition has been expanded to encompass 80 new entries and revisions or updates to all original entries. It provides an extensive overview of current leadership issues including theories, characteristics, and skills required of nurse leaders in today's complex health care system. Highly respected contributors include Claire Fagan, Beverly Malone (NLN CEO), Polly Bednash (AACN CEO), Patricia Benner, and many others. For ease of use this new edition contains both alphabetic and thematic indexes, extensive cross-referencing, and print and web references for each entry. The new edition features: Thematic list of entries in addition to alphabetic index An extensive overview on salient nursing leadership issues, themes, characteristics, and current and future developments A "legacies" section on nursing luminaries throughout history Over 80 new entries and updates and revisions of original entries Extensive cross-referencing and print and web resources for each entry

Mediation and Conflict Resolution in Social Work and the Human Services

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Author: Edward Kruk

Publisher: Chicago : Nelson-Hall Publishers

ISBN: N.A

Category: Social Science

Page: 348

View: 2182

This timely collection written from a social work perspective includes original chapters by leading experts in specific fields of mediation and conflict resolution. Each chapter examines a field of practice, describes the actual mediation/conflict resolution process, considers current debates and research, and provides alternatives to mediation. Gender, race, class, and cultural diversity issues are integrated throughout the text, with a separate chapter addressing mediation and multicultural reality.

Konfliktlösung im Beruf für Dummies

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Author: Vivian Scott

Publisher: John Wiley & Sons

ISBN: 3527668853

Category: Business & Economics

Page: 335

View: 6425

Konflikte erkennen, lösen oder von vornherein vermeiden Konflikte treten unweigerlich im Berufsleben auf – ob Sie anderer Meinung als Ihr Chef oder Ihre Mitarbeiter sind oder mit einem Kollegen aneinandergeraten. Dieses Buch gibt Hilfe zur Selbsthilfe bei der Lösung dieser Konflikte. Die Autorin zeigt, wie Sie Konflikte mit Ihren Kollegen oder als Vorgesetzter zwischen Mitarbeitern verstehen, entschärfen und im besten Fall lösen. Sie erfahren, wie Sie sich selbst und andere bewusst wahrnehmen, klar kommunizieren und im Gespräch auf die Bedürfnisse Ihres Gegenübers eingehen. So finden Sie Lösungen, die die Belange aller berücksichtigen. Sollte das nicht möglich sein, wird auch aufgezeigt, wie Sie Konflikte mit einem Mediator lösen können.

Gefangen am runden Tisch

Klarheit schaffen, entschlossen verhandeln, Leistung freisetzen

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Author: George Kohlrieser

Publisher: John Wiley & Sons

ISBN: 3527503498

Category:

Page: 317

View: 748

Wer Konflikte und schwierige Situationen anpackt und mit der Macht des Dialogs löst, schafft es, das eigene Potenzial und das der Mitarbeiter auszuschöpfen. So kann vermieden werden, dass das Unternehmen, das Team oder die eigene Person an den schwelenden Konflikten zerbricht oder durch die - meist nur in den Köpfen existierende - Ausweglosigkeit dauerhaft gelähmt wird. George Kohlrieser, der sein enormes Wissen nicht nur aus seiner Arbeit als klinischer und als Organisationspsychologe, sondern auch aus seinen Erfolgen als Verhandlungsführer bei Geiselnahmen schöpft, vermittelt dem Leser Schritt für Schritt, wie man selbst immer Herr der Lage bleibt. Anhand von realen Geiselsituationen beschreibt der Autor die Schlüsselfaktoren, die den Leser befähigen, mentale Blockaden zu beseitigen, die uns alle immer wieder zu Gefangenen werden lassen. Führungskräfte erfahren, was sie tun müssen, um eine vertrauensvolle Zusammenarbeit und eine positive, engagierte Einstellung im Team zu erreichen: - Sprechen Sie die Situation klar an. - Bauen Sie echte Beziehungen auf - auch zum "Feind". - Denken Sie niemals wie eine Geisel. - Nutzen Sie die Macht von Dialog und Verhandlung. - Seien Sie selbst eine verlässliche Basis und bilden Sie so Vertrauen. - Verstehen Sie, dass eine Person niemals das Problem ist. - Richten Sie Ihr geistiges Auge auf Erfolg.

Staying with Conflict

A Strategic Approach to Ongoing Disputes

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Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 9780470488874

Category: Law

Page: 320

View: 8344

Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.

Recht für soziale Berufe

Basiswissen kompakt

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Author: Winfried Kievel,Peter Knösel,Ansgar Marx

Publisher: N.A

ISBN: 9783472083979

Category:

Page: 611

View: 947

Theorie sozialer Konflikte

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Author: Lewis A. Coser

Publisher: Springer-Verlag

ISBN: 9783531165820

Category: Social Science

Page: 195

View: 5629

Lewis A. Coser versucht in diesem Klassiker der modernen Sozialwissenschaften im Anschluß an Georg Simmels berühmter Untersuchung über den "Streit" den Begriff des sozialen Konfliktes zu klären und dessen empirische Anwendungsmöglichkeiten aufzuzeigen. Als eines der wichtigsten Bücher der neueren Konfliktforschung hat es in der zweiten Hälfte des 20. Jahrhunderts die in diesem Zusammenhang geführten theoretischen Kontroversen maßgeblich bestimmt und eine Vielzahl von empirischen Untersuchungen angeregt.